DVD Won't Play On DVD Player

[pitlockboy]

I too am having problems with playback on my DVD Player. I have done many DVD burns using both My DVD 9 and My DVD Express. I have even used Disc Copier to make compilations with success. I can play previously (prior to a month ago) recorded discs of the same brand and batch without problems. Now when I use My DVD 9 which I believe uses fixed settings, I can play them back on any PC but not a set top DVD Player. As far as I know, nothing to do with Roxio Creator 9 has changed. I have rolled back my system with Restore and even done a clean install of Roxio Creator 9 Suite (Legal Copy). I am using the same Burner, PC w/XP Home and same brand discs from same batch. The output quality on the last project burned is excellent on either of my PCs but I get disc error on my DVD Player (same one as I have used for the past 2 years.

 

I have read many posts and responses from others with the same problem but, I have not seen anywhere that a cure has been found. I hate to think that I spent the mony on a program that offers little if any positive support. I have talked with Roxio Tech Support via live chat and basicly the woman didn't have as much knowledge of the software as I. She told me that because I had a 700mb .avi file, I should deselect "fit to disc" as 700 mb will easily fit on a DVD-R. I asked her how it was that an .avi file of this size takes up over 7gb on a DL disc and she hung up on me. it has been mentioned that there ar 8+ burning programs in this suite. What are they? I know about My DVD 9, My DVD Express, Disc Copier.

 

Does anyone uot there have a rational answer to this delema. Please don't keep giving the same old retoric of Bad Media, Bad Burner or Media not compatible with DVD Player.

[mouthbre]

I think I've cracked it, but I don't want to get ahead of myself. Last night I restored my system back to before this started happening. The restore basically removed Office 2007, several Office updates, and a Windows update "Cumulative Update for Media Center for Windows Vista (KB941229)." After removing these I was back in business. Now, which was the culprit? It seems more likely that the Media Center upgrade would be the culprit. So, I've reloaded Office and it's updates, while hiding the Windows update. And the results are in...SUCCESS!!!!

 

DVD+R and DVD-R are now playing on my Sony players, as well as all the others.

 

Cumulative Update for Media Center for Windows Vista (KB941229) was the culprit!

[gi7omy]

WMP11 strikes again - the DRM on that is tighter than a duck's posterior (and that's watertight)

[genedahl]

I've been having similar problems. EMC9, Windows XP SP2; EMC-created DVDs worked fine early on, then at some point stopped working on DVD players. The initial menu screen will come up, but can't activate any of the entries. Have tried with and without secondary menus; have tried on 5 different players. DVDs work OK on PCs.

Based on Roxio's evasive answer to my trouble ticket earlier this year (blaming general media vagaries and uncertain compatibility), I even bought another DVD burner so I could write DVD-Rs rather than DVD+Rs. Same problem with either burner.

Burning same content with Nero 7 worked OK - same DVD media package, same DVD players, etc; no problem. Unfortunately, Nero 8 won't process TiVo files and my Nero 7 trial period expired (they won't let me activate version 7, even though I paid for version 8; that's another story).

I'm willing to buy EMC 10 if it works any better, but I really don't want to end up with the same frustration. Any experience or insight in this vein that might be offered would be most appreciated.

[grandpabruce]

I too am having problems with playback on my DVD Player. I have done many DVD burns using both My DVD 9 and My DVD Express. I have even used Disc Copier to make compilations with success. I can play previously (prior to a month ago) recorded discs of the same brand and batch without problems. Now when I use My DVD 9 which I believe uses fixed settings, I can play them back on any PC but not a set top DVD Player. As far as I know, nothing to do with Roxio Creator 9 has changed. I have rolled back my system with Restore and even done a clean install of Roxio Creator 9 Suite (Legal Copy). I am using the same Burner, PC w/XP Home and same brand discs from same batch. The output quality on the last project burned is excellent on either of my PCs but I get disc error on my DVD Player (same one as I have used for the past 2 years.

 

I have read many posts and responses from others with the same problem but, I have not seen anywhere that a cure has been found. I hate to think that I spent the mony on a program that offers little if any positive support. I have talked with Roxio Tech Support via live chat and basicly the woman didn't have as much knowledge of the software as I. She told me that because I had a 700mb .avi file, I should deselect "fit to disc" as 700 mb will easily fit on a DVD-R. I asked her how it was that an .avi file of this size takes up over 7gb on a DL disc and she hung up on me. it has been mentioned that there ar 8+ burning programs in this suite. What are they? I know about My DVD 9, My DVD Express, Disc Copier.

 

Does anyone uot there have a rational answer to this delema. Please don't keep giving the same old retoric of Bad Media, Bad Burner or Media not compatible with DVD Player.

 

The same old answers are the best resolves out there.

 

If the DVD plays on your computer, then the burn was good, and the problem lies with your set top DVD player. Plain and simple.

 

Try a different brand of media, even if what you have been using, worked before. If you try different brands, and they play okay on your computer, but not on your set top player, then you could try using a laser cleaner disc to clean the set top. If that doesn't work, it may be time to upgrade the set top.

[mouthbre]

I have to agree with Pit, I don't think it's my player. Here goes: all of a sudden, my dvd's won't play in my SONY dvd players (2 of 'em). They will however play in my toshiba combo players (3 of 'em) and on my desktop & notebook. The very same Video_TS folders that produced a working disc one week ago will not produce one now. SAME media, same burner, Roxio Creator...nothing has changed. How can this be?? The only change was an install of office 2007. How could that affect Roxio or the burner? I'm baffled....

[gi7omy]

As Bruce said - if it's playing on 5 different machines and not playing on 2 others, it doesn't take a Sherlock Holmes to see a conmnection.

 

Either the 2 Sony's need servicing (like a lens cleaner) or they just don't like the media that the DVDs are burnt on.

 

Although you may be buying the same brand, it doesn't necessarily follow that it's the same media - most of the stuff out there isn't made by the name on the label, but is supplied by third party makers

 

You didn't say what brand you were using btw - but if you search on that in the forum, you may come across posts regarding it (maybe good, maybe bad - I don't know)

 

But consider this - I have a cheap and nasty player made by A. Non of Taiwan which happily plays anything I feed into it - but my sister in law has a high end Sony that is very picky as to what it will or won't play

[mouthbre]

Thanks for the reply. But you're not following. A disc that was burned last week, let's say Movie X, WILL play on my Sony player. That same movie, from the same image, burned to the same media (Verbatim), from the same pack, using roxio on the same computer will now no longer play on the same Sony player. Over 15 discs from the same pack, burned in the identical fashion WILL play on the Sony player. This problem started a few days ago after installing MS office 2007. I appreciate your experience, but through trial and error, it's not the players. Something is different with roxio, or my burner...I think

[gi7omy]

OK - point taken so again Sherlock Holmes - when you eliminate everything else, whatever is left must be the answer.

 

If, as you say, the only change on the computer is Office 2007 - what happens if you either remove that or do a re-install of EMC?

 

I'd rule out the drive on the grounds that the disc will play on other machines (if the drive was faulty, it wouldn't play at all), but I'd still be tempted to try a different batch of discs (if only to eliminate that as a possibility.

 

Did you try them on a different make of set-top DVD player (maybe a neighbour or a relative)?

[mouthbre]

I'm reinstalling EMC as we speak. Yes the dvd's WILL play on other players, Toshiba combo's to be exact. Stalag 17, that I burned a couple of weeks ago, will play in the Sony. The same ISO that i burned just a few minutes ago on same media will NOT play in the Sony, but WILL play in the Toshiba and on the desktop. I'M PULLING NY HAIR OUT! Sorry, for yelling :0

[TGarris]

I am having a similar problem and I too have a Sony player on my laptop. My HP desktop plays the files fine and so does my regular DVD player, but the one on the Dell Laptop is a Sony player and it won't play the files. It's telling me the DVD Decoder is not functioning. It's crazy because it will play a store bought DVD but not one I've created.