RobertB Posted November 23, 2007 Report Share Posted November 23, 2007 Hello, I purchases MyDVD 9 Studio Premier - ESD and the key they provide me with is wrong. I get a massage "The CD key that you entered is not valid." and I can't get support from Roxio. It a fresh install. Please can someone help me with this. Thank you. Link to comment Share on other sites More sharing options...
grandpabruce Posted November 23, 2007 Report Share Posted November 23, 2007 Hello, I purchases MyDVD 9 Studio Premier - ESD and the key they provide me with is wrong. I get a massage "The CD key that you entered is not valid." and I can't get support from Roxio. It a fresh install. Please can someone help me with this. Thank you. Read through the following URL, and download the fix. http://kb.roxio.com/content/kb/Creator/000116CR Link to comment Share on other sites More sharing options...
RobertB Posted November 23, 2007 Author Report Share Posted November 23, 2007 Thank you bruce Still telling me that I have a bad CD key. I got in hold of someone that runs the store website for roxio he issue me a new CD key and did not work either then told me that he could not help me any further, to go to http://support.sonic.com/ Link to comment Share on other sites More sharing options...
gi7omy Posted November 24, 2007 Report Share Posted November 24, 2007 Check you haven't mixed up 0 (zero) with O (Oscar), 8 (eight) with B (Bravo) and likewise 1 (one) with l (lima) It's so easily done Link to comment Share on other sites More sharing options...
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RobertB
Hello,
I purchases MyDVD 9 Studio Premier - ESD and the key they provide me with is wrong.
I get a massage "The CD key that you entered is not valid." and I can't get support from Roxio.
It a fresh install.
Please can someone help me with this.
Thank you.
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