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Backup My PC doesn't work


Professor D

Question

The Backup My PC utility in EMC 9 will not backup to either of my two powered USB 2.0 portable drives. After scanning files to be backed up, an error message with no code # appears listing the drive name.dll was not found and advising a reinstall.

 

I used an older version of Backup My PC on a Win XP machine (prior to Roxio) using one of these portable drives and had no problem. I am now using EMC 9 on a Vista box.

 

Any thoughts on how to get a backup to one of these portable drives is appreciated.

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