unable to reload emc 10 after computer xp reinstall

[Stanwixman]

Hi due to a computer crash i had to reinstall xp on my laptop. i downloaded the emc 10 when it first cam out and I backed it up onto disk. now when i try and reinstall it i am having problems. i enter the serial no and it says its loadeding. then it says its finished loading after about 10 seconds. i then go to the folder where its supposed to have been downloaded to. Problems are its not there. i check with add remove programmes and its not there either. i try to run it and nothing. i do a search and it comes up with some files but they are all gobbledeegook? I tride to another install and choose where and what i download. again it says its downloaded after about 10 to 20 seconds and again nothing ........... any ideas as i am at a loss? i have th esoftware on back up disk and its all worked before so whats happening now. why is it saying download completed when it clearly hasnt? I cant redownload software as its over the time limit

[grandpabruce]

Hi due to a computer crash i had to reinstall xp on my laptop. i downloaded the emc 10 when it first cam out and I backed it up onto disk. now when i try and reinstall it i am having problems. i enter the serial no and it says its loadeding. then it says its finished loading after about 10 seconds. i then go to the folder where its supposed to have been downloaded to. Problems are its not there. i check with add remove programmes and its not there either. i try to run it and nothing. i do a search and it comes up with some files but they are all gobbledeegook? I tride to another install and choose where and what i download. again it says its downloaded after about 10 to 20 seconds and again nothing ........... any ideas as i am at a loss? i have th esoftware on back up disk and its all worked before so whats happening now. why is it saying download completed when it clearly hasnt? I cant redownload software as its over the time limit

 

Try copying the disc to your hard drive, and run it from there.

[Stanwixman]

Try copying the disc to your hard drive, and run it from there.

thanks for the reply but i have already done that and still the same. i am also getting not enough disk space on drive c now but i have over 10 gb left ofn that drive?

[gi7omy]

try clearing the temp folders and see if that helps the space problem - also do a clean install (that also means clean removel - search the forum for 'clean install' and you should find plenty of instructions)

 

Your backup copy - the files are self-extracting archives - try opening them with winzip or winrar and then extract the contents to folders and run setup.exe from there