Magnetic media drives not recognized

[t_trankle]

Take a look at this.Another to look at is this one.

 

Hi

 

I am having this same problem. Computer won't recognize magnetic media drives after reinstalling Roxio 6.2.0.110. I am running Windows XP.

 

So I tried the two suggested fixes above. The first did not help. I downloaded the executable and ran it. But that did not change anything.

 

I looked at the other suggested fix. That appeared to be a way to upgrade from an older version of Roxio to the version that I already have.

 

Any other suggestions?

[james_hardin]

If you lost your "magnetic media drives", you got some big problems!!!

 

Roxio has nothing to do with them, it is a program for Optical media/drives.

[t_trankle]

That seems unlikely. Big coincidence. Both drives (CD and DVD) working OK an hour before doing the Roxio re-install. Both drives not working immediately after the Roxio re-install.

 

So I think that the Roxio re-install is the problem.

 

Any suggestions? I sent an e-mail to Roxio tech support. After three days, they replied to say that I was on my own. They do not support their "Easy CD & DVD Burning" product any more.

 

 

 

If you lost your "magnetic media drives", you got some big problems!!!

 

Roxio has nothing to do with them, it is a program for Optical media/drives.

[gi7omy]

CD and DVD drives are NOT 'magnetic' - they're optical - a 'magnetic' drive is a hard or floppy drive.

 

Anyway - try here for info on upper and lower filters (it's a MS fault)

 

http://support.microsoft.com/kb/314060/en-us