can't find DVR - intensely frustrated

[cordeliaflyte]

I recently purchased Popcorn 3 expressly for the Tivo transfer feature.

 

However, my DVR will not show up. I've followed the suggestions in the "pinned" note in this forum, as well as suggestions made by other users.

 

I've rebooted my cable modem, router, Tivo, software and computer. I've checked all the settings mentioned in system prefs.

 

My Tivo uses (an approved) USB wireless gadget to connect to the network and has been doing so seamlessly for more than a year. I'm using OS 10.4.10 on a G5 quad hardwired to a Netgear router.

 

I CANNOT see my Tivo using Roxio's Tivo Transfer for Popcorn software OR the open-source TivoDecodeManager. Nor can I seem to FTP to it using https. When I was borrowing a G4 laptop recently, it WAS able to connect to my wireless network (via an airport card), see the Tivo and use TivoDecode Manager. Sadly, I had to give that machine back. Does this mean that the problem lies somehow in my G5, and how it communicates with the network?

 

The functionality on the Roxio website to open a trouble ticket appears to be out of commission – I get some sort of ASP error whenever I try to start one (using Firefox or Safari on the Mac), which is making me quite frustrated.

 

Any ideas would be appreciated. Thanks.

 

cordelia

[Jim Elliott]

I have the same problem (with OS X 10.4.11). My two TiVos do not show up on the TiVo Transfer screen (with Toast 8.03). I can access them easily from the TiVo Web site to request programs to be recorded, so I know they are properly connected to the Web and my LAN, but they don't show up in TiVo Transfer.

 

Does anyone have a solution?

 

When you "access" your TiVo from the TiVo Connection Online site, the connection is from your TiVo to the web site, not the other way around.

 

The same questions I asked NiTE apply to you. Nobody can post "a solution" because there is no general solution. Unfortunately, every network is different. If you arrange your home LAN so that all devices are on the same subnet, and the link-local broadcast traffic used by ZeroConf networking is carried reliably to all devices on your LAN, then they will show up in places like TiVo Transfer. But how you get that set up depends on what the topology (arrangement) of your network is, what kinds of switches and routers are involved, and how they are configured.

[NiTE]

Help..why does my linksys router suddenly stop my tivos from showing up?

 

What do I have to do to the router to make them show up?

 

when I had a netgear they showed up but i had other problems with aim and my PS3 so i switched back to linksys..they are wired units..

 

thanks in advance

[haroldbuck]

I think this is the same issue I was having. If I restart my TiVo (under "Messages and Settings," I think), then quit and restart TiVo Transfer I can see the TiVo again and transfer stuff. . . for a while. Then I need to restart TiVo again.

 

I hope that helps.

[RogerRub]

I have the same problem (with OS X 10.4.11). My two TiVos do not show up on the TiVo Transfer screen (with Toast 8.03). I can access them easily from the TiVo Web site to request programs to be recorded, so I know they are properly connected to the Web and my LAN, but they don't show up in TiVo Transfer.

 

Does anyone have a solution?

 

Thanks.

 

Roger

[Jim Elliott]

Help..why does my linksys router suddenly stop my tivos from showing up?

 

What do I have to do to the router to make them show up?

 

when I had a netgear they showed up but i had other problems with aim and my PS3 so i switched back to linksys..they are wired units..

 

thanks in advance

 

Network questions get really complicated very quickly. What is the topology of your network? What is plugged into this router, and how does it relate to your connection to the Internet? What other switches or routers are in the picture?

 

Finding TiVos relies on ZeroConf networking (Apple's "Rendezvous," now "Bonjour"). This means all your devices need to be on the same subnet. If your router is doing any "internet sharing" then it is creating a separate network which will block ZeroConf traffic between the "inside" and "outside" ports.