AlfredShuryan Posted December 6, 2007 Report Share Posted December 6, 2007 I've tried all the forums, Annie, Knowledgebase and any mention of this problem is being covered up. I've filed a Tech support ticket and they only reply "Newer version ar for sale". I can't even Re-Install the software i bought because it was not filed in any permanent file location for later needs. THIS IS THE SAME ACTIONS AS A VIRUS. Since ROXIO will not help solve the problem i will send it in to the VIRUS reporting facilities. I've already purchased 3 copies of version 9 using Me(Alfred Shuryan) and My son(Michael Shuryan). The same missing Installation happend on the first Version 9 and we lost the hard drive. RoXio made us repurchase the software. This used to be a decent company. Alfred Shuryan Link to comment Share on other sites More sharing options...
Brendon Posted December 6, 2007 Report Share Posted December 6, 2007 Are you asking us volunteers for some help Alfred, or just letting steam off? If you have a tech problem we might be able to help with, please tell us what it is in sufficient detail for us to try and help you. Regards, Brendon Link to comment Share on other sites More sharing options...
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