AlfredShuryan Posted December 6, 2007 Report Share Posted December 6, 2007 I've tried all the forums, Annie, Knowledgebase and any mention of this problem is being covered up. I've filed a Tech support ticket and they only reply "Newer version ar for sale". I can't even Re-Install the software i bought because it was not filed in any permanent file location for later needs. THIS IS THE SAME ACTIONS AS A VIRUS. Since ROXIO will not help solve the problem i will send it in to the VIRUS reporting facilities. I've already purchased 3 copies of version 9 using Me(Alfred Shuryan) and My son(Michael Shuryan). The same missing Installation happend on the first Version 9 and we lost the hard drive. RoXio made us repurchase the software. This used to be a decent company. Alfred Shuryan Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.