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Capture Video/Media Import Hangs


ronrrm

Question

I can no longer use the Capture Video/Media Import on my ATI 8500 without a hang...

 

The capture works fine from an Intel web cam. When I select the ATI device, the system goes to 100% cpu and sits...until I kill the processes.

 

The capture did work at least once; ATI drivers were recently updated to take advantage of a wide screen monitor.

 

Any advice would be appreciated.

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I can no longer use the Capture Video/Media Import on my ATI 8500 without a hang...

 

The capture works fine from an Intel web cam. When I select the ATI device, the system goes to 100% cpu and sits...until I kill the processes.

 

The capture did work at least once; ATI drivers were recently updated to take advantage of a wide screen monitor.

 

Any advice would be appreciated.

 

1) Open VideoWave and go to the top menu. Select tools, options and do the rendering test. After the test, where is the dot -near hardware or software?

2) Open the ATI control panel and set the 3D rendering to half way between performance and appearance (or more if full performance doesn't bother you.

3) Make sure the anisotropic filtering and anti-ailising are set to softwre controlled.

4) Update DirectX 9© from Microsoft.

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I have it working again...

 

The Roxio support e-mail was a minor help, their advice was pretty generic...uninstall and re-install...

 

Did a complete uninstall of EMC10 and all of the ATI software including the drivers; cleaned the registry and the directories...Twice! First time I did it without using the Msoft Uninstaller...that didnt work. MPEG-2 did not activate, and several components of the software crashed repeatedly.

 

The second time, I used the Msoft cleaner to get the activation install clean as well...that seems to be the issue with MPEG-2 not activating after a 'uninstall' with EMC10. There is no control panel uninstall for the activation, you only see it with the Msoft cleaner.

 

I re-installed the ATI drivers, then EMC10.

 

I disabled my second monitor, taking away any other possible conflicts, something I didn't do the first time around...and it all works like a charm; no hung applications or cpu's driven to 100%...

 

So I still don't know exactly why the software hung to begin with...other than updating the ATI video drivers; nothing else changed. Having the other monitor off is no big deal, but I plan on trying to re-enable it and see what happens later. It would be nice to actually have an answer as to why this happens, but for now having it working is good enough for me

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