Have a Runtime error --how do you correct so I can use program?

[Trellis]

When trying to add a new movie in MyDVD, when I click I get error message runtime error adnormal program termination, then click ok and I get R625 pure Virtual function call in a box called Microsoft visual c++runtime Library box.

 

Any ideas on how to correct?

 

using Windows XP

[Beerman]

When trying to add a new movie in MyDVD, when I click I get error message runtime error adnormal program termination, then click ok and I get R625 pure Virtual function call in a box called Microsoft visual c++runtime Library box.

 

Any ideas on how to correct?

 

using Windows XP

For reasons I still can figure out, this happens to me occasionally and I simply run a repair install and it fixes it. It is a known issue and one that Roxio is aware of so hopefully they'll figure something out and put out a fix.

[Trellis]

When trying to add a new movie in MyDVD, when I click I get error message runtime error adnormal program termination, then click ok and I get R625 pure Virtual function call in a box called Microsoft visual c++runtime Library box.

 

Any ideas on how to correct?

 

using Windows XP

 

Thanks for your quick replay and very glad I did not do something to my computer. Where do I go to run a repair?

[Beerman]

Thanks for your quick replay and very glad I did not do something to my computer. Where do I go to run a repair?

The verdict is out for me as to if it's something that I regularly do to cause problems. Could be my virus update, Windows update, or who knows what.

Go into the control panel into Add/Remove programs and highlight the Roxio 10 Suite, click on 'Change' then the install box will pop up in a few seconds and you will have a choice for 'Modify, Repair, Remove'. Choose 'Repair' and have your install disc ready of the location of your downloaded file.

This works a bit differently if you're running Vista.

[Trellis]

Working with Window XP,

 

I have run the install/repair twice and still getting the same error message??? Any Ideas?

[Beerman]

Working with Window XP,

 

I have run the install/repair twice and still getting the same error message??? Any Ideas?

Maybe some things in this thread might work for you. Sorry the repair did not install......guess I've been lucky in that regard.

[Trellis]

TKS

 

If I remove the program and install completely will the software loose all my productions?

[grandpabruce]

TKS

 

If I remove the program and install completely will the software loose all my productions?

 

If you have them at the default location that Roxio saves to, then it probably will. Move those productions to a different folder, then after the reinstall, move them back. I would save future productions to some other folder that you make on your hard drive. You then don't have to worry about losing them.

 

Also, read the following thread:

 

Read the following thread:

 

http://forums.support.roxio.com/index.php?...=28419&st=0