Does nothing when I ask it to burn

[soups]

My goal is to remove commercials from kids TV shows for use in the minivan. Have Tivo and I have transferred them onto the computer. Bought MyDVD 9 as the box says it will do what I want it to. I was able to easily edit out the commercials, save my project (and validate), and preview everything well. The problem occurs when I ask it to burn. I do get a burn project screen with a black square and progress at 0%. My windows task manager shows that it is still running and CPU usage shows that something is happening, however my progress doesn't move past 0%. I have tried unedited short shows, edited shows and I have tried to both burn to disk and burn to Image. I can see that a ISO file has been created on my computer- but that is all. MyDVD stops running when I cancel the burn project screen. I did do a reinstall and I tried to work on the 80% list that is posted- however my Dell Lat D620 is only a few months old so I doubt my drivers are that out of date. I can not get through to email tech support as I only get an error screen. Is Roxio about to go bankrupt that it can't have customer support? I am just a computer user who isn't geek enough to figure this out. Thank you for any assistance as I only have a few more days until I have to return this and find something that does work.

[soups]

Thanks, it took hours to figure out how to do that, but it looks like it works. It is slow, but it works.

Thank you very much!!!!

[tbrewst]

There are a few factors that decide how fast the burn goes but you can expect it to take a resonable amount of time.Glad you're up and burning now.

I see where you mention both burning and saving to an ISO.Make sure you're not doing both at once.Not saying you're doing this but just in case.

[tbrewst]

A lot of the time this can be solved by simply updating the Video drivers for your video card.Try that.