EMC10 does not finish install

[twknapp]

Platform:

toshiba satellite A135

Windows Vista Home Premium

 

Intel Core duo T2250 1.73Ghz

1 gig Ram

 

loading product on new PC

NO previous version of EMC

load screen stops at

"EMC10 installing content"

At this point Hard drive and DVD drive start "thrashing"

waited for awhile then stopped install.

Reboot of platform and EMC is on desktop

applications for EMC seem to be working.

Any ideas as to why I cannot get the product to load all the way?

thanks

[gi7omy]

Is this the download or the boxed version?

 

In the case of boxed, copy the contents of the DVD to a temp folder on the hard drive and run setup from there

 

In the case of download, make two folders and, using winzip or winrar, extract the contents of the two exe files (they're self-extracting archives) to the folders and, install the program one first, then do the same with content

[twknapp]

Thank you for suggestion

Copied the DVD to a folder, ran setup from folder

NO issue.

Product loaded all the way this time.

 

Suggestion when using VISTA.

Set a RESTORE POINT before loading product.

Will not have to mess with the Unistall Programs and Registry Hack if install issues occur.