I admit that I am not an expert at Easy CD & DVD Burning so having some issues doesn't suprise me. What does suprise me is the lack of support I am receiving. I am able to complete all the steps necessary to compile a slide show. When I select burn disk, it processes to the end and then gives me an error mgs. creating/unspecified error 80004005. I can't finalize nor can I view it on any of my DVD players. Disk information shows data but when I try any other function it reads as blank disk. I have followed all the support tips to no avail. I have sent e-mails, live chat and as Roxxie????? No response from anyone.
Windows XP Home edition 2002
CD-R and DVR+RW VCD
Digital photos from HD to slide show
Please help as I am very frustrated and extreamly disappointed in this program. I selected Easy CD & DVD to match my skill, perhaps I should go with ABC123 for grade schoolers.
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AmMsBhvn
I admit that I am not an expert at Easy CD & DVD Burning so having some issues doesn't suprise me. What does suprise me is the lack of support I am receiving. I am able to complete all the steps necessary to compile a slide show. When I select burn disk, it processes to the end and then gives me an error mgs. creating/unspecified error 80004005. I can't finalize nor can I view it on any of my DVD players. Disk information shows data but when I try any other function it reads as blank disk. I have followed all the support tips to no avail. I have sent e-mails, live chat and as Roxxie????? No response from anyone.
Windows XP Home edition 2002
CD-R and DVR+RW VCD
Digital photos from HD to slide show
Please help as I am very frustrated and extreamly disappointed in this program. I selected Easy CD & DVD to match my skill, perhaps I should go with ABC123 for grade schoolers.
Sheryl
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