Roxio 9 project burning problems

[Johnno]

Hello all, I'm new to this forum. I have been successfully using Roxio EMC 9 for many projects comprising: JPEG pictures, video files, transitions, text and music. Mainly for my travel videos. Productions have been from 20 mins, up to 1 hour and until recently, have not had any issues.

Recently, while burning, the process stopped at 34% while encoding a video file of about 15 mins in length. Other projects containing just JPEG, text, transitions and music apparently burned successfully, but would not run on my PC DVD players (have 3), or any other DVD commercial player. An interesting file that can be opened, but not read, shows up alongside the fial ISO file.

I then burnt a DVD from an older production ISO file and it worked 100%.

I removed the Roxio 9 software and re-installed. Re-installed DVD burner driver. This has not cured the problem. Tried deleting the transitions and music and burnt just the picture files. (Just in case there was an issue with these) Same no-go result.

Disconnected from the internet and disabled my virus software. Tried again to no avail.

I am at a loss and have spent many hours over several days to try and resolve the problem.

Summary: Software re-installed, DVD burner operates from other files and plays other DVDs OK, problem still persists with new projects.

Any suggestions would be appreciated. John.

[Johnno]

As far as 7.x is concerned, all you have to do is to roll back IE7 using add/remove programs and then re-install 7. It will work alongside 9 and 10 so that way you can have the old and the new and use the parts you prefer from each

 

Having said that - personally I tend to re-format and re-install doze at least a couple of times a year (it does get very cluttered and clunky after some time)

 

 

Thank you for the tips Gi7omy. I have removed unwanted programs and files, which left me just over 30GB of HD space, more than adequate for my needs. There are a number of features I like about EMC7. Will do the re-format and re-install etc, as the problem still exists.

Cheers from John.

 

As far as 7.x is concerned, all you have to do is to roll back IE7 using add/remove programs and then re-install 7. It will work alongside 9 and 10 so that way you can have the old and the new and use the parts you prefer from each

 

Having said that - personally I tend to re-format and re-install doze at least a couple of times a year (it does get very cluttered and clunky after some time)

 

 

Thank you for the tips Gi7omy. I have removed unwanted programs and files, which left me just over 30GB of HD space, more than adequate for my needs. There are a number of features I like about EMC7. Will do the re-format and re-install etc, as the problem still exists.

Cheers from John.

[Johnno]

If you are going to be doing any work with video files, then 30GB will not meet your needs. Ten times that much will get you by, for awhile.

 

Thank you. I realise that more space is needed at times. However, once I have finished a project, if required at a later date, I store the files onto a second HD, CD or DVD. If not required, I delete them.

It looks like I am going to have to reformat the HD as there is obviously a clash with a Windows update and EMC. When I do this, I will obtain a larger HD.

Yesterday I checked out Microsoft updates on their web site. There are literally hundreds. Checking out a few showed that some updates are to correct problems with Microsoft software being affected by instability, program glitches, etc caused by a previous update. In which case, I think that my suspicions are correct, EMS9 has been corrupted by a Windows update.

To prove this, I loaded my very first video software, which I had used some 4 years ago; (Ulead Video Studio 7). I then imported the 2.6GB MPG-2 file that I had produced in EMC9, created chapters, inserted appropriate backgrounds and titles. Previewed the production and successfully created an ISO file. I then successfully burnt a DVD from this file. The DVD correctly runs with all chapter functions.

 

Thank you all for your help, I learn something new, just about every day.

 

Cheers, John.

[grandpabruce]

Thank you. I realise that more space is needed at times. However, once I have finished a project, if required at a later date, I store the files onto a second HD, CD or DVD. If not required, I delete them.

It looks like I am going to have to reformat the HD as there is obviously a clash with a Windows update and EMC. When I do this, I will obtain a larger HD.

Yesterday I checked out Microsoft updates on their web site. There are literally hundreds. Checking out a few showed that some updates are to correct problems with Microsoft software being affected by instability, program glitches, etc caused by a previous update. In which case, I think that my suspicions are correct, EMS9 has been corrupted by a Windows update.

To prove this, I loaded my very first video software, which I had used some 4 years ago; (Ulead Video Studio 7). I then imported the 2.6GB MPG-2 file that I had produced in EMC9, created chapters, inserted appropriate backgrounds and titles. Previewed the production and successfully created an ISO file. I then successfully burnt a DVD from this file. The DVD correctly runs with all chapter functions.

 

Thank you all for your help, I learn something new, just about every day.

 

Cheers, John.

 

I haven't updated Windows, since last May or June. There have been a ton of updates, since then, that have caused folks a multitude of problems in XP. The MS way of trying to get folks to update to Vista, which is something that I don't care to do.

[grandpabruce]

Thank you for the tips Gi7omy. I have removed unwanted programs and files, which left me just over 30GB of HD space, more than adequate for my needs.Cheers from John.

 

If you are going to be doing any work with video files, then 30GB will not meet your needs. Ten times that much will get you by, for awhile.

[Johnno]

Thank you grandabruce. My apologies, I have just checked 'Properties', the file system is in fact NTFS. It was Fat 32 until I had a full re-build about 2 years ago. Up until now, the 80GB HDs have been good with at least 10GB spare to do a production. I will however, look at upgrading to a larger HD for production work.

Thanks again, it is great to know that there are helpful people out ther. I'm a 69 year old pensionerand only started on computers about 10 years ago.

Cheers from John.

 

Wednesday 19th in Australia.

I had been successfully been running EMC 7 until Windows updated Internet explorer, then I could produce, but not render any productions. This is similar to the current problem I have with EMC 9. The day before the problem occured, Windows automatically downloaded three updates. I now suspect that one of these is affecting EMC 9. I am considering deleting Windows XP OS and re-installing.

 

Cheers, John.

[gi7omy]

As far as 7.x is concerned, all you have to do is to roll back IE7 using add/remove programs and then re-install 7. It will work alongside 9 and 10 so that way you can have the old and the new and use the parts you prefer from each

 

Having said that - personally I tend to re-format and re-install doze at least a couple of times a year (it does get very cluttered and clunky after some time)

[Johnno]

Thank you Brendon, for your response. The ISO file should be 2.6GB. The HD is using FAT-32. I have previously burnt files exceeding 5.6GB, by 'fitting to disk'. I normally do my whole production in MEC 9 'MY DVD', without any problems. I have tried a simple short production using Videowave 9, converted to MPG-2, then imported it into MY DVD. It works fine when rendering an ISO file and I can burn from this file OK. I then tried a bigger production in VW 9 (2.6 GB) and made it into an MPG-2 file, imported it into MY DVD, made production into 8 chapters. In 'Tools' validating project, shows No problems were found in the project. The rendering stopped at: Progress: 95% and Current task: 99%.

The computer completely locks up and I cannot close the window. It would appear as though the problem occurs when commencing to encode the chapters. The ISO file finished at 1.96GB and there were 10 DAT files with it.

I have adequate space on the OS hard drive (11.2GB) and 13.5GB on my G drive, where I store all of my bulky files.

I am at a loss, since this problem has suddenly occurred.

Cheers, John.

[grandpabruce]

Thank you Brendon, for your response. The ISO file should be 2.6GB. The HD is using FAT-32. I have previously burnt files exceeding 5.6GB, by 'fitting to disk'. I normally do my whole production in MEC 9 'MY DVD', without any problems. I have tried a simple short production using Videowave 9, converted to MPG-2, then imported it into MY DVD. It works fine when rendering an ISO file and I can burn from this file OK. I then tried a bigger production in VW 9 (2.6 GB) and made it into an MPG-2 file, imported it into MY DVD, made production into 8 chapters. In 'Tools' validating project, shows No problems were found in the project. The rendering stopped at: Progress: 95% and Current task: 99%.

The computer completely locks up and I cannot close the window. It would appear as though the problem occurs when commencing to encode the chapters. The ISO file finished at 1.96GB and there were 10 DAT files with it.

I have adequate space on the OS hard drive (11.2GB) and 13.5GB on my G drive, where I store all of my bulky files.

I am at a loss, since this problem has suddenly occurred.

Cheers, John.

 

FAT 32 will not allow a file to be larger than 4 GB. Convert that drive to NTFS.

 

Also, if you are going to be doing anymore video work, you need a larger hard drive. Yours IS NOT adequate in size for video work. I would suggest a minimum sized hard drive of 320 GB.

[Brendon]

Johnno,

 

How big is the ISO file you have, how big does your project indicate the ISO should be, and what file system is that hard drive using? (FAT32 ?)

 

If the size of your project is larger than the biggest file your file system can handle, then it's likely that the file will be split and the .dat file will be the excess over the individual file size limit.

 

If you're running in FAT32 I'd expect the ISO to be 4 GiB while the .dat file holds the rest.

 

 

Regards,

Brendon

[sknis]

Recently, while burning, the process stopped at 34% while encoding a video file of about 15 mins in length. Other projects containing just JPEG, text, transitions and music apparently burned successfully, but would not run on my PC DVD players (have 3), or any other DVD commercial player. An interesting file that can be opened, but not read, shows up alongside the fial ISO file.

Lets' start with that video file. They may be something wrong with it. What format is it?

 

Edit, I may have read your post incorrectly. Are you encoding a video file or are you encoding a slide show project? The same suggestion holds for both.

 

If it is a slide show project, open the project in VideoWave and encode it to mpg2. If it is a video file. put the file in VideoWave, make any edits you want and then "output" that file to an mpg2 file.

 

There is an icon for that just above the preview window that looks like a film reel. If the video/project encodes, then you can use that in your MyDVD production. If it doesn't, the encoding will stop. Note the place (time) where the encoding stops and go back into the video/project to see what is going on at that time. You may find a bad transition timing, bad music, etc.

 

Tell us more about that interesting file that shows up next to the ISO file?

 

Since you have EMC 9, use DVD Info Pro to check for write errors. In EMC 9, go to tools, the chose "Disc Information" About 70 percent of the way down the page is a little button for "do more". That will open the InfoPro.

 

If burning has worked before, the either your burner is going bad (probably not) or you have a bad set of blanks (more likely). Get a few good quality Verbatim or other RW discs to copy that ISO file to and try again. Double check your burner to see if it will burn the +R or -R that you are using (just in case someone accidentally bought the wrong ones. Slow down you burn speed when you copy the ISO to the disc.

 

Come back with your progress>.

[Johnno]

Thank you 'sknis' for your response. The video files are MPEG and have been successfully used for numerous projects and digital picture files are JPEG and have also been used for numerous projects. The problem now occurs in projects where both types of files have been used in the same production or only when MPEG video or only JPEG digital files are used. I've even deleted the music tracks, to eliminate these as the cause of the problem.

The burner still operates 100% when burning from earlier ISO image files. The disks are all from the same bulk batch and have not been a problem with burning previous projects.

On completion of burning, I have the normal Roxio blue filled disk with 'black flame' as well as an additional icon of a page with folded top right corner and a 'Windows window' with 6 icons displayed in the centre of the page icon.

Obviously, something has suddenly gone awry. I am not doing anything different from previous projects, now amounting to some 50+.

The computer is home built using a Gigabyte MB, Intell pentium 4, 2.8GH processor and 1GB of RAM. All other software is running OK.

By the way, the preview runs 100% with 50mins of JPEG files or video, music, text and 8 chapters.

I will try your other suggestions as well.

 

LATER.

I have just gone back in to edit this response. Many, many thanks. I have tried both a short JPEG production and a short MPEG video production, using Videowave, converting to a MPG-2 file then opening in MY DVD 9 for the final production.

Both productions were successfull. However, I still have the strange file, which is now titled with the same ISO file title, but sys that it is a (.dat) file.

Previously I have successfully created all of my productions in MY DVD 9 and only used Videowave for producing a video only production.

I will now try re-producing the large production, which failed, in Videowave.

[Johnno]

FAT 32 will not allow a file to be larger than 4 GB. Convert that drive to NTFS.

 

Also, if you are going to be doing anymore video work, you need a larger hard drive. Yours IS NOT adequate in size for video work. I would suggest a minimum sized hard drive of 320 GB.

 

 

Thank you grandabruce. My apologies, I have just checked 'Properties', the file system is in fact NTFS. It was Fat 32 until I had a full re-build about 2 years ago. Up until now, the 80GB HDs have been good with at least 10GB spare to do a production. I will however, look at upgrading to a larger HD for production work.

Thanks again, it is great to know that there are helpful people out ther. I'm a 69 year old pensionerand only started on computers about 10 years ago.

Cheers from John.