CoopC Posted December 17, 2007 Report Share Posted December 17, 2007 I've recently had Easy CD and DVD Creator 6 stop burning CDs and DVDs. I tried to uninstall the program through Add/Remove programs and reinstall, but it crashed Windows XP Pro several times in the process. I can't fully remove the program anymore. I've searched all of the threads and used the RoxioZap tool and followed all (or all that my computer would let me do) the instructions in the "Clean Uninstall of Easy CD Creator 5" article (ID Number: EEZ000182) that I found in a forum. HOWEVER, I cannot delete the Roxio folder from the following registry entry. It denies me access to delete it everytime. I have only the basic processes loaded through using msconfig to shut everything else down. I don't know what else to try. I want to make sure the next install I try is the last one (on about attempt 10 right now). * Remove the Roxio and Adaptec registry entries * Expand the HKEY_LOCAL_MACHINE key (looks like a folder) by double clicking it (or clicking the + next to it.) * Expand the SOFTWARE Key * Locate the Roxio and Adaptec folders, right click each folder and click on Delete Also, I noticed that I need to revert back to IE6 and WMP 10. I am running both IE7 and WMP11 now. Seems as though this is probably the real problem behind the coasters I've been burning. Please advise on how to delete the registry keys and what is preventing them from being deleted! I've completed everything else. Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.