Clean Install Doesn't Fix Problems

[AtMyLimit]

I followed instructions to wipe drive of all burner programs (old Roxio and Sonic), and did a "Clean" install as per instructions.

 

I then installed a patch, as advised. That solved my initial series of error messages ("buffer overrun").

 

Now, I'm still episodically getting other errors when first boot up the computer. (Doesn't happen every time).

 

"Runtime Error. R6025 - pure virtual functional call".

 

I ran 'msconfig' and all of the required items (as advised on RoxAnne), are already correctly check-marked.

 

Now what?

 

Yours truly,

 

A customer about to look elsewhere.

[grandpabruce]

I followed instructions to wipe drive of all burner programs (old Roxio and Sonic), and did a "Clean" install as per instructions.

 

I then installed a patch, as advised. That solved my initial series of error messages ("buffer overrun").

 

Now, I'm still episodically getting other errors when first boot up the computer. (Doesn't happen every time).

 

"Runtime Error. R6025 - pure virtual functional call".

 

I ran 'msconfig' and all of the required items (as advised on RoxAnne), are already correctly check-marked.

 

Now what?

 

Yours truly,

 

A customer about to look elsewhere.

 

You are posting to a users forum, not Roxio.

 

You could try going to msconfig, and unchecking all Roxio items in the Startup tab, then reboot.