Yesterday, it was necessary to update the BIOS on my Dell 8400 from ver. AO3 to AO9 - further, I had to have a service tech install a new power supply for my box. Today I tried to burn an audio cd for my wife (have done so before), but after adding 9 titles to the playlist, when I hit the BURN button, I got the message that DEP had shut down the program (I'm running XP w/SP2). I then added CD Creator (All the Roxio programs are now checked, btw) to the list of "allowed" programs, rebooted, and attempted to burn the CD - now, I just keep getting the message that Roxio has encountered a problem and the program shuts down.
I have even tried a system restore to see if that would roll back the old BIOS (I'm no computer guru - apparently that won't revert back to the old BIOS version) -
I AM able to burn data DVDs, and I can still burn audio CDs through Windows Media Player. Can't figure out what the problem is....
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roosterb
Hello All:
Yesterday, it was necessary to update the BIOS on my Dell 8400 from ver. AO3 to AO9 - further, I had to have a service tech install a new power supply for my box. Today I tried to burn an audio cd for my wife (have done so before), but after adding 9 titles to the playlist, when I hit the BURN button, I got the message that DEP had shut down the program (I'm running XP w/SP2). I then added CD Creator (All the Roxio programs are now checked, btw) to the list of "allowed" programs, rebooted, and attempted to burn the CD - now, I just keep getting the message that Roxio has encountered a problem and the program shuts down.
I have even tried a system restore to see if that would roll back the old BIOS (I'm no computer guru - apparently that won't revert back to the old BIOS version) -
I AM able to burn data DVDs, and I can still burn audio CDs through Windows Media Player. Can't figure out what the problem is....
Any suggestions would be deeply appreciated.
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