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More EMC 10 Woes


ClanMcGregor

Question

Purchased and installed EMC 10 last Friday - installation, although lengthy, "appeared" to go smoothly. Then the fun began. All of the music applications seemed to work fine, but the main reason I purchased this was for it's DVD editing/writing capabilities. My first task was to burn something I had DVR'ed and was excited for the journey. Then I ran MyDVD...found the folder containing the files, selected and tried to burn...the application stopped working, the crashed abrubtly. One of the messages was "MyDVD has stopped working. A problem has caused the program to stop working correctly". The same thing happened with MyDVDExpress, VideoWave, Convert Video and so on. This happens on every instance. The only interesting thing is it appears to work okay with videos from my digicam, but then when I try to burn, I get an error that states "Failed to start the image writing operation. Error while burning image. 80004003 Error while aborting".

 

After reading many of the posts, I figured to uninstall, clean the registry as documented on this site. Did the clean install as well, after ensuring I had all the updated drivers for my video card and the like. Seeing some of the success stories, I was eager to start my detour. Once the install was complete I tried to run the same applications to burn some other files, only to have the same results. Where's my drink?

 

I contacted the Roxio on line support, they advised me to change the rendering from hardware to software and were quickly off of my problem and on to somone elses...go figure, I am sure there are many. Needless to say the problems were still there. Then I tried to open up some of the music apps and found a new intersting warning "File not found: Please enter the path to the requested file Collage_Top.png". Off to another message board to figure out that problem, since it was something I hadn't seen before.

 

From what I could gather, fingers pointed toward the DVD drive and the suggestion was made to do a clean install again, this time AFTER copying the files to a local hard drive. To boot, I also decided to install the application to a different folder to see if this would help.

 

No luck and my problems still exist. Here we are 5 installs and 4 uninstalls later and I think I may need some hypertension medicine 8^).

 

I had a full, thick head of hair before this all began. Think I need to run out and get some Rogain. Or maybe Nero 8.

 

Looking forward to any comments, encouragement or words of advice. I would hate to lose the use of this application...I had Nero 7 and it workerd flawlessly for me, but this app seems to have the goods, if it could only perform the way it was advertised to do so. I have nevre experienced so much diffculty installing an application before in my life. The upgrade to Vista was less troubling than this.

 

My O/S is Vista Ultimate, 3GHz Pent D proc, with 1GB RAM and plenty of hard disc space.

 

Happy Holidays...my fingers are crossed that Santa will bring me a solution before Christmas morning.

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Have you ever been able to write to a DVD in your drive? If you are running Vista you should have been able to do that with no problem.

 

Have you fully updated Vista? Are you perhaps running the beta version of SP1 for Ultimate?

 

I am not sure I would run off and blame Rozio right away. There may be other problems. If you have not written a DVD before you may have a hardware problem/hardware connection problem. I have seen this type of error with that.

 

Try to write to a CD or DVD (preferably DVD) in your drive.

Try to play a movie off of the DVD drive.

Test the hardware thoroughly.

 

Also, is your hardware fully Vista compatible? On the Microsoft compatibility list? It may be Rozio, but it may be Microsoft. With Microsoft, and especially Vista, you need to make sure that all of the drivers are 100% compatible.

 

Sure I have been successfully using Nero 7 on Vista Ultimate for 6 months - no not using a BETA version of an SP, never would risk it. I just figured it was time for a change seeing how Roxio had been looking like the right application to go with. All of my hardware is Vista compatible - has been working like a charm since I upgraded.

 

I can only look at Roxio as the culprit since I reformatted my drive about 4 weeks ago and decided not to install Nero, since I thought I was going to purchase Roxio's app very soon. Then after what is deemed to be a pretty simple install, it becomes very complex. I am technical, so this shouldn't be too complicated of a process. It didn't work properly from the word "go".

 

After seeing all the boards and suggesting of a clean install after what I thougt already was a clean install is pretty uninspiring. I WANT to use this software - it just seems that no matter what I try to do, it won't work. Seeing other posts out here, many people harbor the same feeling.

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Have you ever been able to write to a DVD in your drive? If you are running Vista you should have been able to do that with no problem.

 

Have you fully updated Vista? Are you perhaps running the beta version of SP1 for Ultimate?

 

I am not sure I would run off and blame Rozio right away. There may be other problems. If you have not written a DVD before you may have a hardware problem/hardware connection problem. I have seen this type of error with that.

 

Try to write to a CD or DVD (preferably DVD) in your drive.

Try to play a movie off of the DVD drive.

Test the hardware thoroughly.

 

Also, is your hardware fully Vista compatible? On the Microsoft compatibility list? It may be Rozio, but it may be Microsoft. With Microsoft, and especially Vista, you need to make sure that all of the drivers are 100% compatible.

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