Missing CD/DVD drives after EMC 10 Removal

[CyberHugger]

I don't get it. I was having issues with EMC 10. It would not launch. It just starts then goes away without displaying the splash screen or any error messge. Decided to do a fresh install so I used "Add/Remove Programs" in the Control Panel to removed EMC 10 and all of it's components. After a reboot BOTH OF MY DVD DRIVES ARE MISSING!!!! It appears that removing EMC 10 also deleted the drivers for both of my DVD drives. Why would removing EMC 10 also remove the drivers for my DVD drives? As far as I'm concerned Roxio never owned the drivers so why would it chose to remove them?

 

Now I'm stuck. In order to reinstall the drivers I have to be able to mount the CD that came with the drive. I can't do that because the drives are inaccessable under XP. Can anyone say "Catch-22"?

 

Thanks Roxio!!!

[Beerman]

What do you see in Device Manager listed under DVD/CD Rom Drives? If you see them listed, right click each drive and choose 'uninstall' then reboot and see what happens when Windows starts up.

If not, try this patch and see if it works.

[gi7omy]

The 'missing drives' is actually a MS error - check this MS kb article for a fix

 

http://support.microsoft.com/kb/314060/EN-US/

[CyberHugger]

Beerman,

 

Thanks for the reply but already tried deleting the devices. They immediately reinstall themselves but still complain about a corrupted or missing driver. As far as making those changes to the registry, I think I'll pass for now. Looks a bit dangerous at best. There should be a better way of correcting this problem.

 

The whole point here is that Roxio never should have touched the drivers. The drivers for the hardware are not theirs to be messing with. This just confirms that I will never install another Roxio product.

[Beerman]

Beerman,

 

Thanks for the reply but already tried deleting the devices. They immediately reinstall themselves but still complain about a corrupted or missing driver. As far as making those changes to the registry, I think I'll pass for now. Looks a bit dangerous at best. There should be a better way of correcting this problem.

 

The whole point here is that Roxio never should have touched the drivers. The drivers for the hardware are not theirs to be messing with. This just confirms that I will never install another Roxio product.

Did you try the pxengine patch or the link that gi7omy posted above? I feel this is easily fixed so don't give up yet. Besides, isn't this fun?

[grandpabruce]

Beerman,

 

Thanks for the reply but already tried deleting the devices. They immediately reinstall themselves but still complain about a corrupted or missing driver. As far as making those changes to the registry, I think I'll pass for now. Looks a bit dangerous at best. There should be a better way of correcting this problem.

 

The whole point here is that Roxio never should have touched the drivers. The drivers for the hardware are not theirs to be messing with. This just confirms that I will never install another Roxio product.

 

The fact is, it happens when removing, and sometimes installing ANY video editing software. Read the link that Daithi posted.