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Numerous Crashing Issues -- please help!?!


bytebucket

Question

I just purchased and installed Easy Media Creator 10 online, downloaded and installed, rebooted, etc. I'm running Windows XP SP2 on a 2.8GHz Pentium-D with 2GB RAM.

 

I launch the SW using the desktop shortcut, "Easy Media Creator 10 Suite" (C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\Main\Roxio_Central36.exe).

 

I seem to be unable to launch any of the applications from this suite. Anytime I attempt to do so it just crashes.

 

For example, I click Photo>>Import Photos and I get the below.

 

"Runtime Error!

 

Program: C:\Program Files\Roxio\Media Import 10\MediaCapture10.exe

 

 

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information"

 

Or, I click Video>>Plug & Burn and get the below.

 

Proxy Manager has encountered a problem and needs to close.

Details:

AppName: vcgproxyfilemanager10.exe

ModName: mgiresourcemanager.dll

 

RoxWizardLauncher10.exe - Application Error

The instruction at "0x01e4f205" referenced memory at "0x006700a9". The memory could not be "read".

 

Runtime Error!

 

Program: ...iles\Roxio Shared\10.0\SharedCom\RoxWizardLauncher10.exe

 

R6025

- pure virtual function call

 

So, basically, I can't do anything with the SW. I just get all these crashes anytime I try and do anything.

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