DarkSecret Posted December 31, 2007 Report Share Posted December 31, 2007 My Easy Cd & DVD Burning-Platinum recently stopped working entirely. the problem began as an intermittent issue, but now it won't allow me to pull DVDs from a folder on my hard drive. My OS is XP home. Everytime I attempt to burn a dvd I get the msg 'Roxio has encountered a problem and needs to close" Can anyone help me with this issue. This is my last resort before using another DVD burning program. ' Link to comment Share on other sites More sharing options...
Patty Posted December 31, 2007 Report Share Posted December 31, 2007 My Easy Cd & DVD Burning-Platinum recently stopped working entirely. the problem began as an intermittent issue, but now it won't allow me to pull DVDs from a folder on my hard drive. My OS is XP home. Everytime I attempt to burn a dvd I get the msg 'Roxio has encountered a problem and needs to close" Can anyone help me with this issue. This is my last resort before using another DVD burning program. ' Have you tried doing a repair on it? Link to comment Share on other sites More sharing options...
james_hardin Posted December 31, 2007 Report Share Posted December 31, 2007 The current version is EMC 10. V6 went out of production a full 3 years ago. Try what Patty said, but don't be shy about upgrading, you have gotten your monies worth from V6… Link to comment Share on other sites More sharing options...
lynn98109 Posted December 31, 2007 Report Share Posted December 31, 2007 Since the last time it worked properly, have you added/changed/updated any software/hardware? Lynn Link to comment Share on other sites More sharing options...
gi7omy Posted January 1, 2008 Report Share Posted January 1, 2008 Especially letting the computer 'update' to IE 7 and WMP 11 Link to comment Share on other sites More sharing options...
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