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Installing 9.1 update


FIREFLY

Question

I have the retail version 9.0 suite and I have vista.

So I am able to use 9.1 update, right? WRONG !!!

 

9.1 uninstalled all my 9.0 and started to install 9.1 and then half way it said

installation was interrupted and stopped.

 

Did anybody ever install the 9.1 successfully?

 

Some of the programs in 9.0 work with my Vista but most of them don't.

 

I think this is a very bad program.

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I have the retail version 9.0 suite and I have vista.

So I am able to use 9.1 update, right? WRONG !!!

 

9.1 uninstalled all my 9.0 and started to install 9.1 and then half way it said

installation was interrupted and stopped.

 

Did anybody ever install the 9.1 successfully?

 

Some of the programs in 9.0 work with my Vista but most of them don't.

 

I think this is a very bad program.

 

If you had any Roxio resources, running in your tray, that might be the reason that it happened. If you try it again, make sure that you disable all Roxio, via msconfig, then reboot before you try installing the 9.1 patch.

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Thanks grandpa.

 

I started with clean install. Disabled everything with msconfig and tried 3 times with same results.

 

One thing I am curious about is the 9.1 patch will start up with inputting the serial number that comes

with my HP desktop computer instead of asking for the CD Key # of the retail version. The retail version

only has CD key # but no serial #.

 

Can it be that the serial # denote a non-retail version and that is why the patch won't work?

 

I did a clean install to start. Including doing the regedit routines etc. but the old serial # still comes up

when I tried the patch. Did I miss something in the regedit?

 

The clean install of the 9.0 did ask for the CD Key # but the patch never ask for that CD key # instead

coming up with the old serial #. Do you think that has something to do with it?

 

Thanks.

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That's what it looks like - it's 'seeing' the old HP version and not the new one.

 

You may have to do a bit of ferreting round the registry and really scrubbing it to get rid of that but that's something I can't really give a lot of advice on (not having any OEM version here to try)

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That's what it looks like - it's 'seeing' the old HP version and not the new one.

 

You may have to do a bit of ferreting round the registry and really scrubbing it to get rid of that but that's something I can't really give a lot of advice on (not having any OEM version here to try)

 

FIREFLY, if you find a solution that works, please post back. I'm having the identical issue you are having but on a Dell system.

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