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importing video -- capture button not highlighted





i've been reading posts on this web site for more than six hours over the last few days and realize that many other people have had the same problem i am having -- but, i also notice that each person's solution was slightly different. so, i would very much appreciate if you all could take a moment to help me (and, hopefully, it will help others as well).


i am using 'roxio media import' to capture video from my canon elura 100 camcorder (mini dv tapes) via firewire cable. the 'capture now' button is grayed out so i am not able to import my video and thus make a dvd. i also tried to capture video from a dvd instead and the 'capture now' button is again grayed out.


below, please find selected specs from my pc: (seem to request this info in other posts)


Roxio Creator DE Version: 9.0.116



System Information


Time of this report: 1/1/2008, 12:09:05

Machine name: ILANA-PC

Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.071009-1548)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Dell DXP061

BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.4.2

Processor: Intel® Core2 CPU 6320 @ 1.86GHz (2 CPUs), ~1.9GHz

Memory: 2046MB RAM

Page File: 1740MB used, 2585MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 10

DX Setup Parameters: Not found

DxDiag Version: 6.00.6000.16386 32bit Unicode



Display Devices


Card name: NVIDIA GeForce 7300 LE

Manufacturer: NVIDIA

Chip type: GeForce 7300 LE

DAC type: Integrated RAMDAC

Device Key: Enum\PCI\VEN_10DE&DEV_01D1&SUBSYS_04051028&REV_A1

Display Memory: 888 MB

Dedicated Memory: 121 MB

Shared Memory: 766 MB

Current Mode: 1024 x 768 (32 bit) (60Hz)

Monitor: Dell 1907FP(Analog)

Driver Name: nvd3dum.dll,nvwgf2um.dll

Driver Version: 7.15.0011.6371 (English)

DDI Version: 9Ex

Driver Attributes: Final Retail

Driver Date/Size: 9/17/2007 08:07:00, 4988928 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71E3E-4291-11CF-7B6B-0E2401C2CA35}

Vendor ID: 0x10DE

Device ID: 0x01D1

SubSys ID: 0x04051028

Revision ID: 0x00A1

Revision ID: 0x00A1

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled



Disk & DVD/CD-ROM Drives


Drive: C:

Free Space: 132.5 GB

Total Space: 228.1 GB

File System: NTFS

Model: ST3250820AS


Drive: D:

Free Space: 5.8 GB

Total Space: 10.2 GB

File System: NTFS

Model: ST3250820AS


Drive: E:


Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386 (English), 11/2/2006 02:51:44, 67072 bytes







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thanks for the information!


i disabled mcafee and closed all programs running and it worked. frustrating to have spent so much time on it but glad that the 'fix' was so easy.


Glad you got the problem solved. "McAfee" does it again !! :D



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First, open EMC 9 and on nthe left side of the screen, click on the "Video" option. Then on the right side of the screen click on "Capture Video". Other step I assume you have already taken (i.e. Firewire cable from camcorder to firewire port on computer--Turn on camcvorder and make sure camcorder is in the "Play" or "Edit" mode and not capture. Attached photos should help also.



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