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Cannot find the burner



After having no problems for a year or two, I now have a problem with burning CDs/DVDs.


Roxio Creator LE – Dell Edition cannot see the drive – the disc information page says “No drive detected”.


Roxio Media Experience says “No recordable device could be found”.


Windows Media Player 11 says “Connect a burner and restart the player”


When the problem occurred, and I found no solution, I installed DeepBurner and it works fine but is not as useful as Creator.


Windows can find the drive and read discs in the burner with no problem.


The likely culprit is the removal of Norton Ghost (because it was a pain) which occurred before DeepBurner was installed. Several other problems were created by the removal of Norton Ghost but they have been fixed.


I wonder if removing Norton Ghost caused a problem with Roxio’s DLA. When I right click on the burner in My Computer the drop down list contains no DLA items and Properties has no DLA tab. Do there programs need DLA in order to function? If so, how can I fix it?


My specs:

PC: Dell Dimension 5150/E510

P4 CPU 3.2GHz

1 GB of RAM

Windows XP Media Center SP2

I would appreciate any help with this problem.

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:angry2: I have had a similar problem using media player 11. "No burner detected' I have two "WTF"

I had tried everything my burning software works fine but not with media player.


I also found CD's (Music) and DVD's would not auto play either, so after thinking about smashing my stupid Acer with a very big hammer I checked to see what had changed on my comp after the recent updates from MS.


Now here is the funny part....................


OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 2 Build 2600

OS Manufacturer Microsoft Corporation

System Name xxxx

System Manufacturer Acer

System Model Aspire E700

System Type X86-based PC

Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1862 Mhz

Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1862 Mhz

BIOS Version/Date Phoenix Technologies, LTD R01-A1, 29/09/2006

SMBIOS Version 2.4

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale Australia

Hardware Abstraction Layer Version = "5.1.2600.2765 (xpsp.050928-1517)"

User Name xxxxxxxx

Time Zone Cen. Australia Daylight Time

Total Physical Memory 1,024.00 MB

Available Physical Memory 554.67 MB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

Page File Space 2.37 GB

Page File C:\pagefile.sys


Im using XP media edition not Pro so I guess this was changed when a update like service pack 2 was installed even though I didnt know it was downloaded.


Anyway after hunting the net for answers I found a registry edit for XP (Enable auto play for Pro)



So I thought what the hell I installed it thinking it wont do anything and restarted my computer to my suprise my DVD's and CD's Auto played again and as a bonus Media Player 11 now sees the Burner.

Sounds like you have the same registry problems...give it a try.



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Creator doesn't need DLA because it uses a different burning engine.


However if the right-click doesn't bring up the things you expect, then this indicates that a part of the registry has been removed or damaged.

That Windows Media Player is complaining is another likely indication of damage.


Reinstalling, or cleanly uninstalling and then reinstalling Roxio Creator LE might fix the registry entries for Creator, but I don't think it will fix whatever Windows Media Player is suffering from. You may not have got all the repairs done yet.




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