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Black blank screens


asparrow

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Some of my slides display as totally blank when previewed in videowave. I tried replacing them and this woorked for a 6 K file and for several hi res shout (4 M). Some of the 400k shots are also displaying as black. I'm not sure what to do.

 

Charlie

 

 

 

Sunday Jan. 6, 2008

 

I spent a long time with Dell tech support and we updated the video card drivers, direct X, and others. I also did the edit /save tricks and it mostly woked. A few black panels still appear in the burned disc but not on the preview. All the photos are jpg's and I edit them in JASC Paint Shop Pro Studio, Dell Edition.

 

I tried to relaunch MyDVD to try a new burn after further editing. When I try to load the project I get the following:

 

Rubtime Error!

Program C:\Program Files\Roxio\VideoUI 10\VideoWave10.exe

R6025

-pure virtual function call

ok

 

I've restarted MYDVD several times and rebooted several times and still have the same problem.

 

It did work last night however, albeit with a few black screens in the burned dvd. Please help.

 

Charlie

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I recently emailed regarding a series of problems, the most recent of which were the blank panels during preview and in the burned dvd. I spent a long time with Dell tech support and we updated the video card drivers, direct X, and others. I also did the edit /save tricks and it mostly woked. A few black panels still appeared in the burned disc but not on the preview. All the photos are jpg's and I edit them in JASC Paint Shop Pro Studio, Dell Edition.

 

I tried to relaunch MyDVD to try a new burn after further editing. When I try to load the project I get the following:

 

 

Microsoft Visual C++ Runtime Library

 

Runtime Error!

Program C:\Program Files\Roxio\VideoUI 10\VideoWave10.exe

R6025

-pure virtual function call

ok

 

 

I've restarted MYDVD several times and rebooted several times and still have the same problem.

It did work last night however, albeit with a few black screens in the burned dvd. Please help.

 

Charlie

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Some of my slides display as totally blank when previewed in videowave. I tried replacing them and this woorked for a 6 K file and for several hi res shout (4 M). Some of the 400k shots are also displaying as black. I'm not sure what to do.

 

Charlie

 

Update the drivers for your vido card/chip and switch to software rendering (top menu>Tools>Options> put a dot near software). Try again.

 

If you still have some issues with some images displaying as black panels, there are a couple of things to try. 1) Click on the panel and edit it in the window that opens. No need to make any major changes, just something. close the window; most images will show up. 2) Do a small edit of the original, save it and re-add it to the project. That should clear up any remaining problems.

 

Is the format the same for all the images -jpeg, jpg, png etc. what is it. What image editor are you using for the originals?

 

There was a problem with an earlier version of the product with certain types of jpeg files. Perhaps this will help. .

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