precious1000 Posted January 6, 2008 Report Share Posted January 6, 2008 As I said purchased as software from Dell. An email link was sent to me and I lost it. In the mean time I had to reload my OS so I lost everything. Anyone know how I can get a copy of Copy and Convert 3. Any help would be greatly appreciated Link to comment Share on other sites More sharing options...
Brendon Posted January 6, 2008 Report Share Posted January 6, 2008 You need to go back to the place you purchased from, and explain to them. Regards, Brendon Link to comment Share on other sites More sharing options...
precious1000 Posted January 6, 2008 Author Report Share Posted January 6, 2008 As I said purchased as software from Dell. An email link was sent to me and I lost it. In the mean time I had to reload my OS so I lost everything. Anyone know how I can get a copy of Copy and Convert 3. Any help would be greatly appreciated Dell told me I would have to purchase it again or contact Roxio. So I am stuck between a rock and a hard place. Link to comment Share on other sites More sharing options...
Brendon Posted January 6, 2008 Report Share Posted January 6, 2008 That's disgusting treatment by Dell! They are the ones who took your money. Only they will have records of the transaction, and they should help you. Their "Buy it again, then" attitude is over the top, and should be noted by anyone reading this forum who is considering buying from them. If you get no satisfaction from Dell and do consider buying another copy I suggest you buy it from Roxio. Regards, Brendon Link to comment Share on other sites More sharing options...
gaper1 Posted January 8, 2008 Report Share Posted January 8, 2008 Dell told me I would have to purchase it again or contact Roxio. So I am stuck between a rock and a hard place. was this a download copy you purchased at Dell? Link to comment Share on other sites More sharing options...
precious1000 Posted January 9, 2008 Author Report Share Posted January 9, 2008 was this a download copy you purchased at Dell? Yes it was purchased from Dell Link to comment Share on other sites More sharing options...
gaper1 Posted January 10, 2008 Report Share Posted January 10, 2008 Yes it was purchased from Dell I didn't know Dell offers download only for software purchase. interesting... Link to comment Share on other sites More sharing options...
Guest ivanatrox Posted January 14, 2008 Report Share Posted January 14, 2008 check your PM, precious1000 Ivan Link to comment Share on other sites More sharing options...
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precious1000
As I said purchased as software from Dell. An email link was sent to me and I lost it. In the mean time I had to reload my OS so I lost everything. Anyone know how I can get a copy of Copy and Convert 3.
Any help would be greatly appreciated
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