Photo Projects Assistant

[dunroamin1]

Just tried ot use the Photo Projects Assistant and it is asking me for the content

I downloaded one file from the web site.

 

Any ideas how I get around this one

 

thanks in advance

 

 

David

[sknis]

Just tried ot use the Photo Projects Assistant and it is asking me for the content CD.http://forums.support.roxio.com/style_images/corporate-/folder_post_icons/icon7.gif

http://forums.support.roxio.com/style_imag...icons/icon7.gif

 

I downloaded one file from the web site.

 

Any ideas how I get around this one

 

thanks in advance

David

 

Go back and down load the second file - the "content". There are two files that need to be downloaded and installed separately.

[dunroamin1]

Thanks Sknis

 

My problem is that my download URL is now out of date (I am based in the UK if that makes a difference!)

 

I have submitted a request through the Ticket system to see if I can get the second file sent to me. You learn by your mistakes! - though I hope it will not cost me.

 

thanks

 

David

[sknis]

Thanks Sknis

 

My problem is that my download URL is now out of date (I am based in the UK if that makes a difference!)

 

I have submitted a request through the Ticket system to see if I can get the second file sent to me. You learn by your mistakes! - though I hope it will not cost me.

 

thanks

 

David

 

Yes, sometimes a little insurance goes a long way. (backup disc purchase)

[jegramling01]

I am having the same problem, however I have downloaded both the program and thecontent files and installed them. The content is on my hard drive but the photo projects module still asks for the CD. I have submitted a ticket Through Roxann on 12/30/05 and have been unable to get any response. In addition I have tried to get an on-line agent on 5 occasions but keep getting bumped off because the agents are always busy. This whole support function stinks. Any one have an answer to correct this problem?

[sknis]

This was a problem with V7 the first time I installed it. The content was there but the program did not look for it in the right place. If memory serves, I uninsatlled the content through add/remove programs rebooted and reinstalled it. It found it the second time. You might want to try that (since you now have it backed up on a disc).

 

Let us know if this works for you.

 

I am having the same problem, however I have downloaded both the program and thecontent files and installed them. The content is on my hard drive but the photo projects module still asks for the CD. I have submitted a ticket Through Roxann on 12/30/05 and have been unable to get any response. In addition I have tried to get an on-line agent on 5 occasions but keep getting bumped off because the agents are always busy. This whole support function stinks. Any one have an answer to correct this problem?

[dunroamin1]

Hello Sknis

 

Just a quick note to say that they were good enough to "re-send" my link so that I could download the second file .

 

So far with no problems

[jegramling01]

Sknis. Thanks for the suggestion. I have already tried uninstalling and reinstalling without success. Still having the same problem. I even tried uninstalling the entire program with no luck. Got any more ideas on this or how I can get the apparently non-existant Roxio support to respond to my questions?

 

 

This was a problem with V7 the first time I installed it. The content was there but the program did not look for it in the right place. If memory serves, I uninsatlled the content through add/remove programs rebooted and reinstalled it. It found it the second time. You might want to try that (since you now have it backed up on a disc).

 

Let us know if this works for you.

[walterdost]

Sknis. Thanks for the suggestion. I have already tried uninstalling and reinstalling without success. Still having the same problem. I even tried uninstalling the entire program with no luck. Got any more ideas on this or how I can get the apparently non-existant Roxio support to respond to my questions?

 

 

I have the same problem. Photo Assistant won't find the content files with the wizard. However, if I try to open them individually, they work alright. Whast can I do to make the wizard find the templates?

 

Walter

[sknis]

Posting to a 1 1/2 month old link is not a good idea. Please start a new thread with all the information and more people will read it. My initial suggestion - don't use the assistant. Use photosuite or use VideoWave if you are making a slide show.

 

I have the same problem. Photo Assistant won't find the content files with the wizard. However, if I try to open them individually, they work alright. Whast can I do to make the wizard find the templates?

Walter