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Problems logging in


marlinsinger

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Yep, I experienced the same issue. Even the "forgot username/password" did not work for me; I did not get an email at all from Roxio. So this is a new account I am using.

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Anyone else have problems logging in after the update. I had to go through the forgot password process and reset my password to get in. Was not giving me a password error, just would not log in.

 

Marlin, in XP IE 6 I had to use the password change email and logon through that, then go to sitemap at bottom of page, then to the Discussion Board. It still showed login at the top of the Board page, but clicking on it changed to log out. IE continues to error and crash on the Board. Strange at the top of IE 6 it still says Powered by Invision Power Board. I deleted the bookmark, cache, and history!

 

FireFox works with ' NO ' problemo....

 

cd

 

 

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Marlin, in XP IE 6 I had to use the password change email and logon through that, then go to sitemap at bottom of page, then to the Discussion Board. It still showed login at the top of the Board page, but clicking on it changed to log out. IE continues to error and crash on the Board. Strange at the top of IE 6 it still says Powered by Invision Power Board. I deleted the bookmark, cache, and history!

 

FireFox works with ' NO ' problemo....

 

cd

I had the crashes at work with IE6, and no log in. At home here is where I had to do the forgot password process, and that was Firefox.

 

Just tried IE 7. Will not log in. Just keeps coming back asking for the password. No login error.

 

Glad I normally use Firefox. Can't use it at work though.

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Even with FF, I'm getting reports of loops when trying to log in. Clearing cache and cookies haven't appeared to help some either.

IE7 won't work for me either.

Did not work for me either..

Been on to chat..did not help much..

Seems to be very slow..uploads

:ninja:

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From the last time there was an "improvement", I don't dare logoff.

 

Firefox (which I rarely use) is getting in ok. IE 6 keeps having to close down.

 

From last time - after not using IE 6 on Roxio on this computer, the problem went away after 30 days. However, the other computer, not having any recent cookies, never did have a problem.

 

Lynn

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Even with FF, I'm getting reports of loops when trying to log in. Clearing cache and cookies haven't appeared to help some either.

IE7 won't work for me either.

 

 

The connection has timed out

 

The server at forums.support.roxio.com is taking too long to respond

 

* The site could be temporarily unavailable or too busy. Try again in a few

moments.

 

* If you are unable to load any pages, check your computer's network

connection.

 

* If your computer or network is protected by a firewall or proxy, make sure

that Firefox is permitted to access the Web.

 

cd

 

 

 

 

 

 

 

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Things seem a bit better this morning but I'm sure by 7 pm tonight, we'll all be having trouble again if they can't fix it before then.

There is someone with Invision working with John to get this fixed but as of yet, there is no time table given for when they expect things to be back to normal.

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Now you'll be telling folks to update to IE 7..... :lol: :lol: :lol:

 

cd

 

Not a chance. That's why it is foolhardy for Roxio to have the forums on a server that only supports IE 7 and Firefox. Anyone who uses IE 6 and has versions of Roxio software, earlier than EMC 9.1, won't be able to use them, if they install IE 7. :angry2: :angry2: :angry2:

 

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