Jump to content
  • 0
Sign in to follow this  

Back On Track Update failure


I have Back On Track Home Edition v2.7.20 purchased about 8 months ago. I tried to run the update check recently for the first time. Each time is comes back with the message "An error occurred during search for updates - Access denied."


I queried the problem with Roxio if it was a technical problem or possibly because there is now a new version 3 which I can't update to.

Their suggestion is to run msconfig to prevent all start up programs operating and try again but makes no difference. No answer as to v3 update.


Anybody else had a similar problem or solution?

Share this post

Link to post
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this