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only static and no music



please help. i just purchased Toast 8 and when i drag a song from a cd onto the work surface, there is no music--only noise. I never had this problem with toast and jam 5. unfortunately i purchased a new macbook pro and when i tried using toast and jam 5 on the new computer the music was filled with clicks and pops, so i upgraded to toast 8 and now there is no music at all. i really want to talk to a real person, but your phone number is disconnected. i am mostly computer illiterate and this is utterly frustrating. please help.

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