When installing EMC 10 Suite I received a message that Sonic Update and Dell Media Experience would have to be deleted before Update Manager could be installed. I clicked O.K to let them be uninstalled. Installation hung up somewhere so I cancelled it and reinstalled. I did not get the Sonic & Dell message the second time. Installation completed successfully.
When I attempt to use the application I get the following window:
The path '1' cannot be found. Verfiy that you have access to this location and try again, or try to find the installation package "ISUS.msi" in a folder from which you can install the product Update Manger."
There is no other disk except the installation disk. There is NO "ISUS.msi" file on the installation disk. There is a "US.msi" file in the Update Manager folder on the installation disk. When I enter that into the "Use Source" and point it to the Update Manager folder\US.msi file, it will not accept it.
When I try to cancel or close the original message it will not close and continues to re-appear. The only way to close is is thru the Task Manager, and even then it continues to re-appear even though I have close out of EMC. It just keeps popping up. It is on my desktop right now.
When I try to close it I then get another error message window:
"Error 1706: No valid source could be found for pdoduct Update Manager. Window installer cannot continue."
Can someone tell me what is going on here and how do I fix it?
Question
azul
When installing EMC 10 Suite I received a message that Sonic Update and Dell Media Experience would have to be deleted before Update Manager could be installed. I clicked O.K to let them be uninstalled. Installation hung up somewhere so I cancelled it and reinstalled. I did not get the Sonic & Dell message the second time. Installation completed successfully.
When I attempt to use the application I get the following window:
-------------------------------------------------------------------------------------------------------------------------------------------
"UPDATE MANAGER
The feature you are trying to use is on a CD-Rom or other removable disk that is not available-insert the Update Manager disk and click OK.
Use Source: 1"
--------------------------------------------------------------------------------------------------------------------------------------------
When I click OK to Use Source: "1" I get the following message:
--------------------------------------------------------------------------------------------------------------------------------------
"UPDATE MANAGER
The path '1' cannot be found. Verfiy that you have access to this location and try again, or try to find the installation package "ISUS.msi" in a folder from which you can install the product Update Manger."
-------------------------------------------------------------------------------------------------------------------------------------------
There is no other disk except the installation disk. There is NO "ISUS.msi" file on the installation disk. There is a "US.msi" file in the Update Manager folder on the installation disk. When I enter that into the "Use Source" and point it to the Update Manager folder\US.msi file, it will not accept it.
When I try to cancel or close the original message it will not close and continues to re-appear. The only way to close is is thru the Task Manager, and even then it continues to re-appear even though I have close out of EMC. It just keeps popping up. It is on my desktop right now.
When I try to close it I then get another error message window:
"Error 1706: No valid source could be found for pdoduct Update Manager. Window installer cannot continue."
Can someone tell me what is going on here and how do I fix it?
Link to comment
Share on other sites
2 answers to this question
Recommended Posts
Archived
This topic is now archived and is closed to further replies.