Roxio does not work on cloned computers

[fabio]

Hi, we recently bought some HP-Compaq 2510p laptops and reset them with a custom WinXP SP2 installation. We manually added Roxio Easy Creator Basic 9, which is delivered with the Vista preinstalled OS. Once prepared a master PC, we sysprepped and captured it (ImageX).

 

On cloned computers (again with ImageX) everything works but Roxio: it doesn't run, it says "certificate file missing or corrupt".

 

I cloned also the workstation on which I created the image, and there it works, so I guess Roxio, when installing, somehow links itself to the hardware.

 

Now I don't want to install Roxio on each single computer after cloning, since its setup takes a lot...

 

Anyone knows how to bypass this? Any file\regkey to delete?

 

thanks

 

 

[Frank_ita]

Fabio

 

what about to remove the file,as explained in this document http://h10025.www1.hp.com/ewfrf/wc/generic...=reg_R1002_USEN,

BEFORE to do the clone with MS ximage ?

 

Sorry I cannot try this for you

 

Bye

[fabio]

Fabio

 

what about to remove the file,as explained in this document http://h10025.www1.hp.com/ewfrf/wc/generic...=reg_R1002_USEN,

BEFORE to do the clone with MS ximage ?

 

Sorry I cannot try this for you

 

Bye

 

I tried that, didn't work!

 

[fabio]

If these came pre-installed from HP then you should contact them, as it is their OEM version.

 

Tried, with no success... so far!

[d_deweywright]

Hi, we recently bought some HP-Compaq 2510p laptops and reset them with a custom WinXP SP2 installation. We manually added Roxio Easy Creator Basic 9, which is delivered with the Vista preinstalled OS. Once prepared a master PC, we sysprepped and captured it (ImageX).

 

On cloned computers (again with ImageX) everything works but Roxio: it doesn't run, it says "certificate file missing or corrupt".

 

I cloned also the workstation on which I created the image, and there it works, so I guess Roxio, when installing, somehow links itself to the hardware.

 

Now I don't want to install Roxio on each single computer after cloning, since its setup takes a lot...

 

Anyone knows how to bypass this? Any file\regkey to delete?

 

thanks

This isn't a direct answer to your question, but how about setting one of your laptops manually, then cloning that machine? That might work if it's a hardware related issue?

[fabio_]

Roxio Issue may be due to Volume Serial Number of the Cloned hard disk

 

check the Volume Serial Number of Source Disk , using the VOL command

 

then using the microsoft Volume ID software, set the Volume Serial Number of Cloned disk as the source disk and retry to run Roxio 9.0.

 

it works

 

Bye

 

hi Frank!

yes, someone ;-) told me about that.............

I will try as soon as I can, and the forum know.

(hope Roxio is happy with this!)

 

 

[gaper1]

I guess you only know about this now but it's probably easier to order the laptops with WinXP SP2 and Roxio Basic software installed instead of Vista.

[Frank_ita]

Roxio Issue may be due to Volume Serial Number of the Cloned hard disk

 

check the Volume Serial Number of Source Disk , using the VOL command

 

then using the microsoft Volume ID software, set the Volume Serial Number of Cloned disk as the source disk and retry to run Roxio 9.0.

 

it works

 

Bye

[Brendon]

It looks as if the installer does that to prevent cloning to other machines. You should approach Roxio as they have people dealing specially with volume licensing who can work you through your problem.

[Frank_ita]

Fabio

 

did you try with another cloning tool, different than ImageX. such as ghost32 or Acronis True Image ?

 

Bye

[fabio]

This isn't a direct answer to your question, but how about setting one of your laptops manually, then cloning that machine? That might work if it's a hardware related issue?

 

sorry, I don't get the point. I set up one laptop with all I need inside (Roxio, too). Captured it. Then , with the resulting image, I cloned it (and Roxio works)and the other laptops (and Roxio does not work).

Of course I cannot create a master image on each single laptop!

 

But , I repeat, maybe I didn't understand what you mean...

 

thanks

 

 

[d_deweywright]

sorry, I don't get the point. I set up one laptop with all I need inside (Roxio, too). Captured it. Then , with the resulting image, I cloned it (and Roxio works)and the other laptops (and Roxio does not work).

Of course I cannot create a master image on each single laptop!

 

But , I repeat, maybe I didn't understand what you mean...

 

thanks

My mistake... I misunderstood your original post. I got the impression that you had set up one machine, not a laptop, which when cloned to a similar machine, worked, not to itself.

 

So, nevermind... obviously you're doing what I was suggesting.

[fabio]

Fabio

 

did you try with another cloning tool, different than ImageX. such as ghost32 or Acronis True Image ?

 

Bye

 

no, we chose the Microsoft solution and for sure I cannot change this only because of Roxio. For test purposes I could do it, but not in the next times.

[fabio]

It looks as if the installer does that to prevent cloning to other machines. You should approach Roxio as they have people dealing specially with volume licensing who can work you through your problem.

 

I hope they read these forums!

I will try and contact them via email.

thanks!

 

 

[fabio]

My mistake... I misunderstood your original post. I got the impression that you had set up one machine, not a laptop, which when cloned to a similar machine, worked, not to itself.

 

So, nevermind... obviously you're doing what I was suggesting.

 

OK. Indeed I was not clear saying "links itself to the hardware": I meant that, when installing, Roxio somehow registers something which identifies exactly a piece of HW (CD burner I guess); so, when cloning, since the HW of the other computers is the same model, but of course not the same piece, it does not work.

 

thanks

[ogdens]

I hope they read these forums!

I will try and contact them via email.

thanks!

 

If these came pre-installed from HP then you should contact them, as it is their OEM version.