Hangs at 0% burning DVD

[TChris]

I burned a project with one movie from .MPG source and minimal changes to the selected menu style, and it worked mostly OK. It hung at 99% and said the recording device had been disconnected. (?? It's an internal IDE DVD burner.) However, the DVD was ejected and it plays, so this hang doesn't appear to be a problem.

 

Next project, .MPG source, selected a menu style and made the following changes: Changed menu background using a .JPG captured from the .MPG, changed menu audio to a 56 sec. .MP3 captured from the .MPG, changed text of menu title and movie button, trimmed .MPG source to start and end as desired.

 

Tried to burn, the progress dialog came up to 0%, encoding preview showed a few seconds of the video, then stopped. The proxy file service chugged along and ate up a bunch of cycles for a while, then finished and all activity was done.

 

Anticipating the inevitable "It's your system" responses, allow me to list what I've already tried:

 

• Updated video driver (nVidia) to the newest as of today
• Updated Windows XP with all available software updates as of today
• Changed encoding from Hardware to Software (even though the Hardware Test seems to think everything's fine)

 

System specs:

• Windows XP Home, all updates installed, DirectX 9a installed
• Athlon 64/X2 3800+ (2.0 GHz)
• 1 GB RAM
• 250 GB SATA 300 HDD, 191 GB free
• Optiarc AD-7170A DVD-RW drive, Internal IDE
• nVidia GeForce 7300GT GPU, latest driver

[Larry]

I burned a project with one movie from .MPG source and minimal changes to the selected menu style, and it worked mostly OK. It hung at 99% and said the recording device had been disconnected. (?? It's an internal IDE DVD burner.) However, the DVD was ejected and it plays, so this hang doesn't appear to be a problem.

 

Next project, .MPG source, selected a menu style and made the following changes: Changed menu background using a .JPG captured from the .MPG, changed menu audio to a 56 sec. .MP3 captured from the .MPG, changed text of menu title and movie button, trimmed .MPG source to start and end as desired.

 

Tried to burn, the progress dialog came up to 0%, encoding preview showed a few seconds of the video, then stopped. The proxy file service chugged along and ate up a bunch of cycles for a while, then finished and all activity was done.

 

Anticipating the inevitable "It's your system" responses, allow me to list what I've already tried:

 

• Updated video driver (nVidia) to the newest as of today
• Updated Windows XP with all available software updates as of today
• Changed encoding from Hardware to Software (even though the Hardware Test seems to think everything's fine)

 

System specs:

• Windows XP Home, all updates installed, DirectX 9a installed
• Athlon 64/X2 3800+ (2.0 GHz)
• 1 GB RAM
• 250 GB SATA 300 HDD, 191 GB free
• Optiarc AD-7170A DVD-RW drive, Internal IDE
• nVidia GeForce 7300GT GPU, latest driver

When you updated those video drivers, did you follow their instructions to uninstall the current ones, reboot to the default windows drivers, then install the new one?

 

Was any anti virus and security software turned off while uninstalling/installing them?

 

When you opened MyDVD did it give you a message about evaluating your video card?

 

If your answer is No to any of that, then I would try it again, as something may not have completed correctly. You probably should just try it again anyway, as a 0% progress problem is video driver related, and doing the steps again should clear it up.

[TChris]

OK... so that's it? If upgrading my video driver doesn't fix the problem, then I'm just out of luck?

 

I have to say, Premier Elements is looking pretty good at this point...

 

 

[TChris]

When you updated those video drivers, did you follow their instructions to uninstall the current ones, reboot to the default windows drivers, then install the new one?

 

Was any anti virus and security software turned off while uninstalling/installing them?

 

When you opened MyDVD did it give you a message about evaluating your video card?

 

If your answer is No to any of that, then I would try it again, as something may not have completed correctly. You probably should just try it again anyway, as a 0% progress problem is video driver related, and doing the steps again should clear it up.

 

First, nVidia's instructions do not direct me to uninstall my current driver before upgrading to the new one. However, since you suggested it, I tried it anyway. It made no difference.

 

Second, the warning to disable anti-virus software during installation is an old one, which has been handed down in ignorance for more than a decade. I haven't seen an installation affected by anti-virus software in over 15 years, and I do this for a living. But, again, to be thorough, I did as you suggested and disabled my anti-virus software. It made no difference.

 

Yes, MyDVD did give me a message about evaluating my video card, and it appeared to pass that evaluation with no problem.

 

It behaves just as it did before. As I wrote in my first post, it worked relatively well with a different project only an hour or so before this one. That's rather odd, don't you think?

 

As a test, I have done the following:

• Start MyDVD and allow it to load up to the default (Seasons) menu style.
• Add a single movie, the same .MPG as above.
• Burn it.

 

It works.

 

For some reason, it doesn't try to show me an Encoding Preview, as the other project does, but the encoding works fine.

 

Now, how can the problem project's hang be my video driver, when it's exactly the same .MPG source and the same driver for both projects?

 

Why does MyDVD choke on encoding a project with this very same .MPG? The problem project has only these differences:

• Different menu style (Droplet, rather than Seasons)
• Changed menu background (frame capture from the source .MPG, as a .JPG)
• Changed menu audio (56 sec. sound capture from the source .MPG, as .MP3)
• Trimmed the source .MPG

 

WHY IS THIS NOT AN EMC9 BUG???

 

Oh, and the Preview in MyDVD doesn't play any menu audio either.

 

Note to Roxio: Developing a litany of workarounds is NOT the way to deal with software bugs. Most software companies release updates to REPAIR bugs. Roxio would go a LONG way toward restoring their name in the industry by releasing some actual bug fixes.

[grandpabruce]

Second, the warning to disable anti-virus software during installation is an old one, which has been handed down in ignorance for more than a decade. I haven't seen an installation affected by anti-virus software in over 15 years, and I do this for a living.

 

I guess that you believe that anti-virus software hasn't changed in 15 years, then. Pardon my ignorance.

 

Note to Roxio: Developing a litany of workarounds is NOT the way to deal with software bugs. Most software companies release updates to REPAIR bugs. Roxio would go a LONG way toward restoring their name in the industry by releasing some actual bug fixes.

 

You'll get no argument from me, on this issue.

 

[TChris]

I guess that you believe that anti-virus software hasn't changed in 15 years, then. Pardon my ignorance.

 

Of course it has, but I have never seen a conflict in all that time. Old A/V or new, I think the number of applications that would actually trip on the A/V could be counted on one hand.

 

I suppose that all depends on the particulars, which A/V and which app, but that's my experience.

 

Anyway, as I noted, it didn't help to disable it in my case.