Copy function locked by first user

[mykatzrool]

The Roxio Creator 9 software pre-installed on my computer was initially opened by a standard user (myself.) I tried and failed to make a copy of a DVD (DVD was too scratched, I believe.) I canceled the project and closed the program. Now, the copy function of the program can't be used by myself as administrator or my son as standard user because it is in use by the user that initially opened the program. I uninstalled Roxio and re-installed but it still shows th copy function in use by the first user??? How is that possible?

[cdanteek]

The Roxio Creator 9 software pre-installed on my computer was initially opened by a standard user (myself.) I tried and failed to make a copy of a DVD (DVD was too scratched, I believe.) I canceled the project and closed the program. Now, the copy function of the program can't be used by myself as administrator or my son as standard user because it is in use by the user that initially opened the program. I uninstalled Roxio and re-installed but it still shows th copy function in use by the first user??? How is that possible?

 

If this is a OEM version from a PC maker like Dell/HP, came free preloaded on the PC? You should look there for help! The programs are different than the retail bought version most folks have here.

 

cd

[alfran07]

The Roxio Creator 9 software pre-installed on my computer was initially opened by a standard user (myself.) I tried and failed to make a copy of a DVD (DVD was too scratched, I believe.) I canceled the project and closed the program. Now, the copy function of the program can't be used by myself as administrator or my son as standard user because it is in use by the user that initially opened the program. I uninstalled Roxio and re-installed but it still shows th copy function in use by the first user??? How is that possible?

 

I have got exactly the same problem. i just wanderd if you had managed to sort this out and if you did please can you tell me how

[grandpabruce]

I have got exactly the same problem. i just wanderd if you had managed to sort this out and if you did please can you tell me how

 

The original poster (OP) was a hit and run poster and hasn't been back to the forums since his/her post. I'm not sure what to suggest, if a clean install didn't work.