CD Case Label Print Problem

[Robin Paul]

I'm using CD Stomper CD Jewel Case Inserts to make case labels. In EMC10, the Label Creator print preview for the Back card correctly displays the page with the image centered horizontally on it, corresponding to the CD Stomper card; but the actual printout takes place at the left margin of the card.

By contrast, the print preview for the Front card corresponds correctly to what actually prints, i.e. the preview shows the front centered on the page, and the printed copy is also centered on the card.

While it is possible to get the Back image to print at center page by specifying a horizontal offset of +2.6 cm, this offset is then also inflicted on the printing of the Front image.

I never had this problem with EMC5 or 6 (I only upgraded to EMC10 for compatibility with Vista).

Any solutions?

[cepowell]

Same problem:

 

Print Front Insert > Commercial Paper > Avery 8931 Insert > Front > Print preview looks correct with the image at the bottom of the 8931 page, centered

 

However, print Test Page prints the outline off-centered. That is, the actual print does not match the 8931 template. Result is I can't use the 8931 for front inserts.

 

The U-Card on the 8931 worked okay. But the front insert page does not.

 

Printer is HP Photosmart C7280; Easy Media Creator 10 Build 10044D; Windows Vista

 

Where can I look for solutions or report a problem?

 

[ogdens]

Same problem:

 

Print Front Insert > Commercial Paper > Avery 8931 Insert > Front > Print preview looks correct with the image at the bottom of the 8931 page, centered

 

However, print Test Page prints the outline off-centered. That is, the actual print does not match the 8931 template. Result is I can't use the 8931 for front inserts.

 

The U-Card on the 8931 worked okay. But the front insert page does not.

 

Printer is HP Photosmart C7280; Easy Media Creator 10 Build 10044D; Windows Vista

 

Where can I look for solutions or report a problem?

 

Try contacting Roxio Support (top right on this page).