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amcw

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I got a new dell ,already had roxioi 9 installed on it. after weeks of problems i find out that it was a trial version. I uninstalled every part of it including in program files. Bought easy CD and DVD burning. I just wanted a simple program to burn with. Attempted to install it and at the end of the installation, windows installer closes. then the program wont completely install. Tried 3 times same problem. exchanged it for a new copy. same thing. what else can i do? roxio never answered my email.. the one time it finished installing when i tried to open it i got error1904 modulec:\program files........failed to register HRESULT-2147220473 contact your support personnel.. When i tried to install with new cd and windows installer closed i kept on getting a prompt ot insert the cd. It was already in. Im totally discouraged. can anyone hel[p me?

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I got a new dell ,already had roxioi 9 installed on it. after weeks of problems i find out that it was a trial version. I uninstalled every part of it including in program files. Bought easy CD and DVD burning. I just wanted a simple program to burn with. Attempted to install it and at the end of the installation, windows installer closes. then the program wont completely install. Tried 3 times same problem. exchanged it for a new copy. same thing. what else can i do? roxio never answered my email.. the one time it finished installing when i tried to open it i got error1904 modulec:\program files........failed to register HRESULT-2147220473 contact your support personnel.. When i tried to install with new cd and windows installer closed i kept on getting a prompt ot insert the cd. It was already in. Im totally discouraged. can anyone hel[p me?

 

 

Remove any Roxio installtions in Add/ Remove program. Then use this http://support.microsoft.com/default.aspx?...kb;en-us;290301 to remove anything left..

 

Then re-install your Roxio program

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