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Mydvd Doesn't Save


Cor3y

Question

hello guys..

 

 

i bought a dell dimension and roxio MyDVD was preinstalled and i rly like to use it..

 

since today. i just tried to burn my dvd project and a box appeared, tells me to save before i can burn it on dvd.

i press ok.. but nothing happens.

 

even if i try to save it manually, nothing happens.

 

 

 

i would rly appreciate your help.

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4 answers to this question

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It's not specific to Dell. I've been using MYDvd for months on my HP Laptop, on which it came preinstalled also. Starting today, I am no longer able to save projects. I saved some earlier this week, and there have been no changes in my system at all. When attempting to contact Roxio via the selfserve support option, the webpage errors out when you click submit (tried on multiple computers, so it's on their end)

 

Oh well....nice product while it worked.

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I'm having trouble getting into the Forum again, and back on FireFox.

 

For some reason, Roxio seems to have problems with IE 6. So you might try one of the other browsers.

 

Also, if you have downloaded, or allowed auto-update to download, IE 7 [internet Explorer 7], that may be what the problem is. Rollback instructions here -

http://forums.support.roxio.com/index.php?showtopic=23162

 

Lynn

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Hi Cor3y,

 

Since your software was bundled with a Dell computer, it will be the Dell OEM (Original Equipment Manufacturer) version, and none of the gurus here have been provided with that version. Very little good can be done by wild guesses at something we haven't used, and doing it usually makes that guru particular look foolish so we try not to.

 

May I suggest you try the Dell Community Forum, where there are a wealth of people familiar with your computer and the software which is bundled with it. It is a valuable resource for any Dell owner, and can be found here (click link)

 

Regards,

Brendon

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