Xp Emc 10 - Unable To Build The Render Graph

[L Wayne L]

I have installed ECM 10 on my desktop.

 

In running the program, it instructed me do download programs I cared less about. I downloaded and installed anyway.

 

When I created a Slideshow, and wanted a Quick Preview, it gave me error message "Video Card may not fully support Directx9.0". It instructed me to check for updated drivers for my Video Card. I did check, but could not solve the problem. The Graphics was on the motherboard.

 

I purchased and installed a ATI Radeon X1050 Graphics Card (RAM 256.00 MB). After installing the Card, when I wanted to preview a Slide Show, I received a message "unspecified error". I then tried to save to file, and received a message "Unable to Render Graph".

 

I went to ATI and installed the latest drivers, un-installed (using the Add/Remove Programs) and installed ECM 10 three times. I changed the Create a Slide Show Options, Render using Hardware or Software, with no change. Using the graphics test, I received a message "The render method has been switched to software, based on known capability of your Video Card."

 

What impacts "Unable to Render Graph", does someone have a solution?

 

I am open for suggestions.

 

I installed the ECM 10 on my laptop (ATI Radeon 9600), everything appears to work fine.

 

 

The Desktop is as follows:

 

OS Name Microsoft Windows XP Home Edition

Version 5.1.2600 Service Pack 2 Build 2600

System Manufacturer Compaq Presario 061

System Model PJ518AA-ABA SR1230NX NA440

System Type X86-based PC

Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2199 Mhz

BIOS Version/Date Phoenix Technologies, LTD 3.10, 7/26/2004

 

 

VIDEO:

 

Name ATI Radeon X1050

PNP Device ID PCI\VEN_1002&DEV_4152&SUBSYS_30001002&REV_00\4&1FEB96E4&0&0008

Adapter Type ATI Radeon Graphics Processor AGP (0x4152), ATI Technologies Inc. compatible

Adapter Description ATI Radeon X1050

Adapter RAM 256.00 MB (268,435,456 bytes)

Installed Drivers ati2dvag.dll

Driver Version 6.14.10.6764

 

 

I/O Port 0x0000A000-0x0000AFFF VIA CPU to AGP2.0/AGP3.0 Controller

I/O Port 0x0000A000-0x0000AFFF ATI Radeon X1050

 

I/O Port 0x00000000-0x00000CF7 PCI bus

I/O Port 0x00000000-0x00000CF7 Direct memory access controller

 

I/O Port 0x000003C0-0x000003DF VIA CPU to AGP2.0/AGP3.0 Controller

I/O Port 0x000003C0-0x000003DF ATI Radeon X1050

 

IRQ 21 VIA Rev 5 or later USB Universal Host Controller

IRQ 21 VIA Rev 5 or later USB Universal Host Controller

IRQ 21 VIA Rev 5 or later USB Universal Host Controller

IRQ 21 VIA Rev 5 or later USB Universal Host Controller

IRQ 21 VIA USB Enhanced Host Controller

 

IRQ 16 ATI Radeon X1050

IRQ 16 Intel® 536EP Modem

 

Memory Address 0xC0000000-0xDFFFFFFF VIA CPU to AGP2.0/AGP3.0 Controller

Memory Address 0xC0000000-0xDFFFFFFF ATI Radeon X1050

 

Memory Address 0xA0000-0xBFFFF PCI bus

Memory Address 0xA0000-0xBFFFF VIA CPU to AGP2.0/AGP3.0 Controller

Memory Address 0xA0000-0xBFFFF ATI Radeon X1050

 

I/O Port 0x000003B0-0x000003BB VIA CPU to AGP2.0/AGP3.0 Controller

I/O Port 0x000003B0-0x000003BB ATI Radeon X1050

 

 

IRQ 0 System timer OK

IRQ 1 Enhanced Mulmedia PS/2 Keyboard OK

IRQ 4 Communications Port (COM1) OK

IRQ 8 System CMOS/real time clock OK

IRQ 9 Microsoft ACPI-Compliant System OK

IRQ 13 Numeric data processor OK

IRQ 14 Primary IDE Channel OK

IRQ 15 Secondary IDE Channel OK

IRQ 16 ATI Radeon X1050 OK

IRQ 16 Intel® 536EP Modem OK

IRQ 19 VIA OHCI Compliant IEEE 1394 Host Controller OK

IRQ 20 Standard Dual Channel PCI IDE Controller OK

IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK

IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK

IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK

IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK

IRQ 21 VIA USB Enhanced Host Controller OK

IRQ 22 Realtek AC'97 Audio for VIA ® Audio Controller OK

IRQ 23 VIA Rhine II Fast Ethernet Adapter OK

[cdanteek]

I am giving up on the ATI Graphics Cards. I went over to the ATI Forum. It appears ATI has been having problems with the drivers. I am returning the card in the AM. I will post on the results.

 

 

Wayne

 

 

Wayne, I have to give you credit for your patience and calm attitude through all of this! Most break under the strain!

 

cd

[cdanteek]

 

Long shot, Wayne.

Check your display settings in control panel, Display, Settings Tab, Advanced button at bottom, General Tab. What is your DPI Setting? If it isn't 96 DPI set it to that.

 

cd

[L Wayne L]

I am giving up on the ATI Graphics Cards. I went over to the ATI Forum. It appears ATI has been having problems with the drivers. I am returning the card in the AM. I will post on the results.

 

 

Wayne

[L Wayne L]

How can I prove, or disprove, that the ATI card is properly installed, and is working properly?

 

 

The driver at the ATI site is version 8.2. The driver in the Control Panel - Display is 8.410.

 

 

 

Wayne

[L Wayne L]

What is an "artifacts"?

 

 

Wayne

 

For those of you with ATI Cards, you may want to visit this Forum:

 

http://forums.amd.com/game/categories.cfm?...MVIEWTMP=Linear

 

 

Lots of information there.

 

 

Wayne

[ggrussell]

What is an "artifacts"?

large square pixels or techinically anything you ain't suppose to see like a messed image. LOL

[cdanteek]

Wayne, I installed the HD 3870 card a couple of days ago.

 

Have we had enough of NVIDIA?

 

cd

[L Wayne L]

You guys are killing me.

 

What is NVIDIA?

 

 

Wayne

[cdanteek]

You guys are killing me.

 

What is NVIDIA?

 

 

Wayne

 

 

The others guys, clck here....

 

I was asking GPB a question.

 

cd

 

[grandpabruce]

Have we had enough of NVIDIA?

 

cd

 

Actually, my NVidia card is starting to go south on me, and I am not a happy camper. I got the Radeon to replace it, and so far it has been great, with the exception of the old golf sim.

 

[L Wayne L]

Thanks for the help guys. I am sure me or the wife will be back with questions. We worked on this problem for three weeks, on three Forums.

 

I received the following from the Roxio Ticket:

 

rgonzales

2/18/2008

 

Thank you for Contacting Roxio Technical Support

 

Thanks for letting us know how you fixed it.

 

We appreciate that you took the time to write to us.

 

We're always glad to hear from our customers whether it be a compliment, suggestion or an issue that needs to be resolved such as a software bug or a problem with our web site.

 

We have documented your feedback and will make sure that the information is passed along to the right people in our organization as necessary.

 

 

Regards,

 

Roxio Technical Support

http://support.roxio.com

[L Wayne L]

GOT'ER DONE!!!!!!

 

I went over to the ATI Forum. I posted my problem. I recieved the following response:

 

"Yes, Catalyst 8.2 doesn't have support for 2xxx series on AGP, only first release of Catalyst 8.1, but now, the best driver for Radeon HD2xxx series is the latest Omega Drivers 4.8.442 You can download it from:

http://files.filefront.com/ati...359843;/fileinfo.html

With this driver You will not artefacts in DirectX, and all DirectX games will be playable without artefacts, because all Catalyst Drivers caouse many artefacts in DirectX games"

 

 

 

I downloaded and installed Omega Drivers 4.8.442 (from: http://files.filefront.com/ati...359843;/fileinfo.html). This was after uninstalling the ATI stuff. It worked the first try.

 

If there is something in the EMC10 that does not work, I have not found it after I installed Omega Drivers 4.8.442.

 

 

Thanks for the help. I learned far more than I wanted, but I am so tickled I could eat a bug. I will post this on the trouble ticket.

 

 

Wayne

[grandpabruce]

I installed the the ATI Radeon VisionTec HD 2600 PRO.

 

Same problem, message says:

 

"Insufficent graphics for the application to run. Can be caused by the following; your video card driver may not fully support Directx 9.0. Check to see if updated driver is available for your card. Your video card hardware may not be sufficient for full Directx 9.0 support. You will need to upgrade your card."

 

 

Wayne

 

Have you installed the latest drivers for that card? Have you updated DirectX 9?

[L Wayne L]

I installed the the ATI Radeon VisionTec HD 2600 PRO.

 

Same problem, message says:

 

"Insufficent graphics for the application to run. Can be caused by the following; your video card driver may not fully support Directx 9.0. Check to see if updated driver is available for your card. Your video card hardware may not be sufficient for full Directx 9.0 support. You will need to upgrade your card."

 

 

Wayne

[L Wayne L]

Yes, I did reboot after installing the ATI drivers.

 

 

I just returned from Best Buy. I took the tower. They checked it out, and they think the card was bad.

 

I got the ATI Radeon VisionTec HD 2600 PRO, 8x. It has 512 MB DDR2 Memory. They did not have another ATI Radeon X1050 Graphics Card in stock. From what I understand, the 2600 is a lot more card than I need. It is even supposed to work. If it does, that will be an improvement.

 

I will install it tonight or in the AM.

 

 

Wayne

[grandpabruce]

As cd suggested:

 

 

I Disabled the anti virus software.

 

I uninstalled the 'VIA/S3G display driver' and the ATI display driver, from the contol panel.

 

I uninstalled everything named ATI in add remove programs.

 

I Rebooted. The found new hardware wizard launched. I cancel it. I previously downloaded and have the newer AtI drivers on the hard drive. I installed the AVI driver and software.

 

I went to videowave, ran the graphics test. I received a message saying I had insufficient graphic capabilities. From the slideshow preview, I received a unknown error message .

 

The bios does show the ATI card as AGP, not PCI.

 

 

I am going to return the ATI Card today. I think possibly the card has issues.

 

 

Wayne

 

Did you reboot after installing the ATI drivers?

[L Wayne L]

As cd suggested:

 

 

I Disabled the anti virus software.

 

I uninstalled the 'VIA/S3G display driver' and the ATI display driver, from the contol panel.

 

I uninstalled everything named ATI in add remove programs.

 

I Rebooted. The found new hardware wizard launched. I cancel it. I previously downloaded and have the newer AtI drivers on the hard drive. I installed the AVI driver and software.

 

I went to videowave, ran the graphics test. I received a message saying I had insufficient graphic capabilities. From the slideshow preview, I received a unknown error message .

 

The bios does show the ATI card as AGP, not PCI.

 

 

I am going to return the ATI Card today. I think possibly the card has issues.

 

 

Wayne

[L Wayne L]

I got to the ticket. Now to recap, and get the desktop working with EMC10.

 

 

Wayne

[L Wayne L]

I am not doing so good. I went to Roxio (on my laptop) to review the Ticket. When I logged in, I got this:

 

Server Error in '/' Application.

Unable to validate data.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.Web.HttpException: Unable to validate data.

 

Source Error:

 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

 

Stack Trace:

 

[HttpException (0x80004005): Unable to validate data.]

System.Web.Configuration.MachineKey.GetDecodedData(Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Int32& dataLength) +194

System.Web.UI.LosFormatter.Deserialize(String input) +60

 

[HttpException (0x80004005): Authentication of viewstate failed. 1) If this is a cluster, edit <machineKey> configuration so all servers use the same validationKey and validation algorithm. AutoGenerate cannot be used in a cluster. 2) Viewstate can only be posted back to the same page. 3) The viewstate for this page might be corrupted.]

System.Web.UI.LosFormatter.Deserialize(String input) +118

System.Web.UI.Page.LoadPageStateFromPersistenceMedium() +101

 

[HttpException (0x80004005): Invalid_Viewstate

Client IP: 75.208.84.158

Port: 16673

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12

ViewState: dDwyMDE2NTMyNDY2O3Q8O2w8aTwyPjs+O2w8dDw7bDxpPDE+O2k8Mz47aTw3PjtpPDExPjtpPDE1Pjtp

PDE3PjtpPDE5Pjs+O2w8dDxwPGw8VGV4dDs+O2w8Q29udGFjdCBSb3hpbyBDdXN0b21lciBDYXJlOz4+O

zs+O3Q8cDxsPFRleHQ7PjtsPFw8Ylw+TmVlZCBzb21lIGhlbHA/XDwvYlw+DQoNClRoYXQncyB3aGF0IHdlJ3JlIGhlcmUgZm9yLg0KDQpQbGVhc2UgZW50ZXIgeW91ciBy

ZWdpc3RlcmVkIEVtYWlsIGFkZHJlc3MgYW5kIFBhc3N3b3JkIGJlbG93IHRvIGNvbnRhY3QgYSBSb3hpb

yBDdXN0b21lciBDYXJlIEFnZW50LiBJZiB5b3UgaGF2ZW4ndCByZWdpc3RlcmVkIHlvdXIgUm94aW8gYW

Njb3VudCB5ZXQsIHBsZWFzZSBcPEEgaHJlZj0iaHR0cDovL3d3dy5yb3hpby5jb20vUkVHSVNUUkFUSU9

OL3JlZ2lzdHJhdGlvbi5hc3B4IiB0YXJnZXQ9X2JsYW5rXD5jbGljayBoZXJlXDwvYVw+IHRvIGNyZWF0

ZSBvbmUuOz4+Ozs+O3Q8cDxsPFRleHQ7PjtsPEVtYWlsIChsb2dpbik7Pj47Oz47dDxwPGw8VGV4dDs+O

2w8UGFzc3dvcmQ7Pj47Oz47dDxwPGw8VGV4dDs+O2w8XDxBIGhyZWY9Imh0dHA6Ly93d3cucm94aW8uY2

9tL1JFR0lTVFJBVElPTi9wYXNzd29yZHJlY292ZXIuYXNweCIgdGFyZ2V0PV9ibGFua1w+Rm9yZ290IFB

hc3N3b3JkP1w8L2FcPjs+Pjs7Pjt0PHA8cDxsPFRleHQ7PjtsPExvZ2luOz4+Oz47Oz47dDxwPHA8bDxU

ZXh0Oz47bDxSZXNldDs+PjtwPGw8b25jbGljazs+O2w8cmVzZXQoKTs+Pj47Oz47Pj47Pj47PpVo4vzDw

1mzWsAJDjbp549r3ad8

Http-Referer: https://selfserve.roxio.com/login.aspx?cult...d7-f3d3ef19a994

Path: /login.aspx.]

System.Web.UI.Page.LoadPageStateFromPersistenceMedium() +442

System.Web.UI.Page.LoadPageViewState() +18

System.Web.UI.Page.ProcessRequestMain() +447

 

[L Wayne L]

ml - I will re-install the card when I get home. I checked the computer several times to insure it meets the specifications on the video card box. That certainly does not mean I have not overlooked something. Thanks.

 

 

John at Roxio - Appreciate your help. As you have seen, I try to post and respond to the Ticket. I am sure I do not have to tell you guys just how frustrating this is. I am trying to maintain my cool, but it is a real struggle.

 

 

I am sure it would be simple if it was one of you guys at the keyboard of the desktop.

 

 

 

Wayne

[John at Roxio]

I just wanted to let you guys know that we are monitoring this thread and are looking into the issue. I thought that some of the previous suggestions would work so I held off replying until now. Again, we are looking into this, and we will update you when we have some additional suggestions.

[Guest ml]

You also might want to check the connections on that AGP card when you get home.

 

I put one in on a computer and had strange error messages. Finally, I took the cover off and found that it wasn't seated properly. Unfortunately, the computer had installed the video card, but it wasn't working properly.

 

The installation disk should install the proper drivers, but cd's suggestions will ensure it's installed correctly.

 

You've checked to make certain that your computer meet the specifications on the video card box, right?

[L Wayne L]

As I previously stated, I will be away from my desktop for a couple of days, but on the net with my laptop. I expect to be back to it Thursday PM, for sure Friday. I appreciate the time and help that has been provided.

 

Oh yea, the Geeks at Best Buy aren't much, but tech support at Roxio have not proven to be any better. Typically, I find people on the forums that know more.

 

I will try what you suggested, and post the findings.

 

Thanks.

 

 

Wayne

[cdanteek]

Grapic Adapter Priority, that setting was PCI/AGP or AGP/PCI?

I do not see this in the BIOS

 

Below that setting do you have a, Grapics Aperture size setting? What is it set to?

I do not see this in the BIOS

 

 

In the Bios under the advanced tab do you show onboard devices configuration, check it for onboard video chip, Enable, Disable.

 

Under "Primary Video Adapter", it had PCI or AGP/Onboard as choices. It was set at PCI. I changed it to AGP/Onboard.

 

 

Did you exit the bios, save changes, then restarts?

 

Yes

 

 

What was the onboard video?

It did not say, unless you are referring to the "Primary Video Adapter". If so, It was set at PCI. I changed it to AGP/Onboard.

 

Check add remove programs for software , and drivers.

 

As far as I can tell, in add remove programs, the only software and/or drivers were for ATI, with one exception. There is a VIA/S3G display driver.

 

 

Wayne

 

 

The Geeks at Best Buy! You uninstall and disable onboard grapics and audio when a dedicated card is added. Disable your anti virus software and uninstall both the 'VIA/S3G display driver' and the ATI display driver, contol panel, anything named ATI in add remove programs. Reboot and the found new hardware wizard launches, cancel it, download and have the newer Ati drivers on the hard drive and navigate to them and install, with your anti virus software disabled after the reboot. Go into videowave and run the grapics test and see what we get now.

 

cd

[L Wayne L]

Just completed the clean install. Same problem, preview a slideshow, get error mesage of unspecified error.

 

 

Wayne