32 Seconds

[gene854]

I just got a new hp pavilion Elite, running Vista. I installed emc10. I have 620 gbs of memory. From a sony dv camcorder, running through a 4 pin to 6 pin firewire, I am trying to download video into emc10. But, no matter what video program I am in, (plug and burn, dvd express, or capture video), after approx. 32 seconds of downloading, the last frame freezes and I have to start all over again, or hit record again. Any suggestions? I did see the posted article about changing fat files. Does this apply to me or am I overlooking something simple? Thanks

[sknis]

I just got a new hp Elite. I installed emc10. No matter what video program I am in, after approx. 32 seconds of downloading from a digatal camcorder, the last frame freezes and I have to start all over again, or hit record again. Any suggestions? I did see the posted article about changing fat files. Is it the same for me?

 

Probably not re:fat.

 

I'm not sure what you mean re: the bolded text. What application.

 

What kind of digital camcorder - tape, hard drive, DVD? How do you have it plugged into your computer?

 

HP makes several versions of "Elite" Do you have a video card or video chip? Did you update the drivers for it from their web site?

[markmeadowlark]

I have a Sony DCR-TRV480 with the identical problem 32 second problem. Roxio tech support said I needed new graphics card driver which I downloaded, and it installed OK. But same problem. The other part of Roxio's reply was to check the supported cameras. Mine wasn't in their list. So their workaround is for me to use Windows Movie Maker to load, then work on the resulting captured file with Roxio EMC10! Why can't they just support the Sony DCR-TRV480 the way Microsoft does? Anyone have better answer for this 32 second problem? I'll bet there are lots out there besides me and gene854.

[Jim_Hardin]

Because Sony makes a new model every other week and has never let Industry Standards get in the way of their Profit…

 

If you contact Sony, they will tell you to use their software.

 

[Aviator327]

I have a Sony DCR-TRV480 with the identical problem 32 second problem. Roxio tech support said I needed new graphics card driver which I downloaded, and it installed OK. But same problem. The other part of Roxio's reply was to check the supported cameras. Mine wasn't in their list. So their workaround is for me to use Windows Movie Maker to load, then work on the resulting captured file with Roxio EMC10! Why can't they just support the Sony DCR-TRV480 the way Microsoft does? Anyone have better answer for this 32 second problem? I'll bet there are lots out there besides me and gene854.

 

I encountered the same problem with a DCR-TRV460. Where did you find the list of supported cameras? Thanks.

[Aviator327]

Disregard the above post. I found ths list of supported cameras. The TRV460 is only supported in EMC8. That explains why my video was "freezing up" around 37 seconds. I can capture the video in Movie Maker with no problem.

[ogdens]

I encountered the same problem with a DCR-TRV460. Where did you find the list of supported cameras? Thanks.

 

 

http://kb.roxio.com/content/kb/WinOnCD/000...R?set-locale=en

 

 

[grandpabruce]

Disregard the above post. I found ths list of supported cameras. The TRV460 is only supported in EMC8. That explains why my video was "freezing up" around 37 seconds. I can capture the video in Movie Maker with no problem.

 

That list is a joke. Your video camera should work with EMC 10, with no problems. My Sony DCR-HC96 isn't on the list, and I have captured hours of video from it, with EMC 9 and EMC 10.

 

[Aviator327]

That list is a joke. Your video camera should work with EMC 10, with no problems. My Sony DCR-HC96 isn't on the list, and I have captured hours of video from it, with EMC 9 and EMC 10.

 

Thanks for the reply. At first I thought it was doing that because of the MPEG-2 Window popping up. (seperate issue still going on). I then discovered that Nortons Firewall and pop-up blocker may cause an issue. I disabled the firewall and pop-up blocker and no longer got the mpeg2 prompt. I still get it in any other video application. I tried again last night and got the same issue when trying to use Capture. It froze up after 37 sec. I have a retail copy of EMC9 enroute and will give it a try.