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Lost Sound After Download


sully525

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After I downloaded and installed Cineplay DVD decoder, I lost ALL sound on my laptop. I have checked my sound to see if it is muted and it is not. I do not use external speakers, am running XP, and all worked fine just pprior to download. Suggestions please.

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First thing to do is go the Control Panel,Sound,Audio tab and make sure the sound chip in your laptop still shows as the default playback device.

If it does double check and make sure it's not muted in the Windows Mixer and the volume is turned up.

If both those are right then you should get sound,at least when Windows starts or from Windows Media Player.

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