Emc 10 Load Errors

[Sis. E]

Hi!

I tried to load Videowave and I received an error message. First unable to load skin, then the instruction at 0x61105397 referenced memory at 0X000000004. The memory could not be read. What does this mean? I loaded it this morning, made a video no problem, went out, came back, rebooted, and this happened. Please help me. Evelyn

[Beau Geste]

I have the exact same problem with EMC 10...but in addition I also get it when I try to start MyDVD...'unable to load skin' and then curiously the Videowave exception (even though I started MyDVD) noted by the previous post. (And I'm hoping the solution is not to uninstall and re-install like every other time I have had a problem with any version of EMC...that adds a lot of time to my video work Brian

[grandpabruce]

I have the exact same problem with EMC 10...but in addition I also get it when I try to start MyDVD...'unable to load skin' and then curiously the Videowave exception (even though I started MyDVD) noted by the previous post. (And I'm hoping the solution is not to uninstall and re-install like every other time I have had a problem with any version of EMC...that adds a lot of time to my video work Brian

 

Well, you might consider that you aren't getting any video work done, with EMC 10, if you don't do the clean install. And shut down any anti-virus protection software when you do it.

[Beau Geste]

Thanks for the advice. I am simply trying to raise the bar for Roxio. Scanning the forums, I see that this problem is happening to several others, most of whom like me, had the software working earlier and 'didn't change anything'. But even if we did change something, there is a specific programming or software design flaw (or lack of sufficient error detection, recovery and diagnostics) that is causing this problem. It would benefit the whole user community if Roxio took steps to identify the root cause and fixed it (or provided a diagnostic message giving the user enough information to fix it). Re-installing software at best only provides a temporary or hit-and-miss solution (again as witnessed by all the users reporting this problem). I'm new to these forums so I apologize if this is an inappropriate post. But I'm a Windows software developer with 30 years experience (ok...some of that pre-dating Windows ) and I know that these types of issues can be handled more precisely than this.

[grandpabruce]

Thanks for the advice. I am simply trying to raise the bar for Roxio. Scanning the forums, I see that this problem is happening to several others, most of whom like me, had the software working earlier and 'didn't change anything'. But even if we did change something, there is a specific programming or software design flaw (or lack of sufficient error detection, recovery and diagnostics) that is causing this problem. It would benefit the whole user community if Roxio took steps to identify the root cause and fixed it (or provided a diagnostic message giving the user enough information to fix it). Re-installing software at best only provides a temporary or hit-and-miss solution (again as witnessed by all the users reporting this problem). I'm new to these forums so I apologize if this is an inappropriate post. But I'm a Windows software developer with 30 years experience (ok...some of that pre-dating Windows ) and I know that these types of issues can be handled more precisely than this.

 

Not inappropriate at all, but if you want Roxio to do something, you need to contact them, directly by clicking on the Support icon in the upper right corner of your screen.

 

This is a users forums, and we are users like you.