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Emc 10 Home. Won't Load.


Roxio User 2

Question

Hello,

 

Once again I have had to un- and reinstall for reasons mention in the topic.

EMC 10 simply won't load. Not even the splash screen appears, and there is no sign of it in the task manager either. No error messages either.

I first tried a repair install, but that one did a rollback before it was finished.

 

Have anyone else experienced this behaviour?

--

 

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Yes, it happens a lot when people use registry cleaners. EMC10.0 uses a particular registry key to store activation and registration information, and this key is very prone to being broken by almost any registry cleaner. When that happens, the whole suite is immediately disabled.

 

The fix at the moment is to do an uninstall/reinstall.

Prevention is to either tell your registry cleaner to leave the Roxio key alone, or not to use a registry cleaner.

 

We are waiting for Roxio to release their 'repairer' utility for EMC 10. This will repair the key after you give the utility your CD key, and that will immediately re-enable the suite.

 

Regards,

Brendon

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