I'm very new to Roxio EMC and have taken over managing a production that was created in EMC 7 by someone who is no longer at my office.
I work for the Army and everyone has to log into their computers using a Common Access Card, which then sets individual profiles on the network. The person who originally created the video would have been logged into her computer that way. Further, she used photos that are stored on a shared network drive.
When I try to load the production in EMC 9, it shuts down Videowave with no explanation. Previously I had a hint at what was wrong -- it said it couldn't find one or more files and I noticed that the path name had the other person's CAC ID as part of it. I can bring up the file when I'm logged into her machine, using my CAC, but not on my computer where I have EMC 9 installed.
Do you think the network ID is the issue and if so, is there any way I can modify the file using the other person's machine so that the files will be recognized on mine?
Thanks for any help you can offer. If I can't get it to load, I'll have to totally re-create the production.
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paocook
I'm very new to Roxio EMC and have taken over managing a production that was created in EMC 7 by someone who is no longer at my office.
I work for the Army and everyone has to log into their computers using a Common Access Card, which then sets individual profiles on the network. The person who originally created the video would have been logged into her computer that way. Further, she used photos that are stored on a shared network drive.
When I try to load the production in EMC 9, it shuts down Videowave with no explanation. Previously I had a hint at what was wrong -- it said it couldn't find one or more files and I noticed that the path name had the other person's CAC ID as part of it. I can bring up the file when I'm logged into her machine, using my CAC, but not on my computer where I have EMC 9 installed.
Do you think the network ID is the issue and if so, is there any way I can modify the file using the other person's machine so that the files will be recognized on mine?
Thanks for any help you can offer. If I can't get it to load, I'll have to totally re-create the production.
paocook
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