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How To Reinstall The Roxio "pre"-installed Software


LoLo

Question

When trying to open MyDVD Basic v9, I get a msg. "unable to find a certificate file". In add/remove programs, a repair of it didn't work. This was "pre-installed" Roxio software that came with my new HP tablet pc. If I do a clean install / removal, or try this method.........

 

(assume default view, for classic it's easier)

-Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply

-Using explorer go to : c:\Program Data

-Delete folder called Roxio & Sonic (if present)

-Start Creator : should go through registration etc. (at least in my case)

 

......How do I install it again without the CD?

 

 

I really am a newbie, but more than willing to learn if anyone can help.

Thanks,

Lo

 

P.S. The problem all started when I downloaded Blackberry's v4.3 software with Media manager, which I've since been forced to remove and load v4.2 "without" Media manager.

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When trying to open MyDVD Basic v9, I get a msg. "unable to find a certificate file". In add/remove programs, a repair of it didn't work. This was "pre-installed" Roxio software that came with my new HP tablet pc. If I do a clean install / removal, or try this method.........

 

(assume default view, for classic it's easier)

-Control Panel ->Appearance and Personalization->Folder Options->View : click on "Show Hidden files and folders" then click Apply

-Using explorer go to : c:\Program Data

-Delete folder called Roxio & Sonic (if present)

-Start Creator : should go through registration etc. (at least in my case)

 

......How do I install it again without the CD?

 

 

I really am a newbie, but more than willing to learn if anyone can help.

Thanks,

Lo

 

P.S. The problem all started when I downloaded Blackberry's v4.3 software with Media manager, which I've since been forced to remove and load v4.2 "without" Media manager.

 

 

If you have uninstalled the program and you don't have an install CD then obviously there is no way you can re-install. You will have contact HP to send you the install CD. Another option of course is to buy a full retail version of EMC 9 or preferably EMC 10. THe OEM version supplied by HP is, as the name implies, a basic version which means that it is a crippled version with many features missing.

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