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Emc 10 And My Experiences


Joexxx

Question

I purchased EMC 10 as a download. After installation, DVD Express would not run and Convert Cassettes/LPs would not respond after capturing the cassette. I tried uninstalling and reinstalling but no change. I then read one of your forums about a clean install. I followed the instructions to the letter and not only would EMC 10 not run but I also experienced problems with windows (XP).

I resorted to a system restore and found EMC 10 would not run because the license could not be found. I then uninstalled and reinstalled EMC 10 but with have the following problems;

1. png files cannot be found.

2. Convert Tapes/LPs does not respond after a capture.

3. DVD Express would not run (I found the solution to this in an earlier enquiry).

 

I am plodding along with a defective program and am considering reverting back to EMC 9 or changing to Nero.

Comments anyone?

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3 answers to this question

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Without knowing more about your computer, there's not much we can offer. Foremost important is your video card. Is it DirectX 9 compliant or just 'compatible'. There is a huge difference. Have you done all updates including SP3? Have you updated your video card driver? Have you updated DirectX which is NOT included in Windows Updates?

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I purchased EMC 10 as a download

***

I resorted to a system restore and found EMC 10 would not run because the license could not be found. I then uninstalled and reinstalled EMC 10 but with have the following problems

1. png files cannot be found.

 

Comments anyone?

I was able to resolve missing png files; look here, probably best to read from the last post up.

W/ respect to download purchase, I'd definitely recommend getting the disk as a back up. Was this a recent purchase? Perhaps customer service will let you buy it for the price available at the time you downloaded it. I will say that when EMC 10 is up and running (... and lots of people get to that point), its a great program w/ lots of hidden bonuses. agreement5.gif

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Without knowing more about your computer, there's not much we can offer. Foremost important is your video card. Is it DirectX 9 compliant or just 'compatible'. There is a huge difference. Have you done all updates including SP3? Have you updated your video card driver? Have you updated DirectX which is NOT included in Windows Updates?

Thanks for the quick response to my experience. I was not aware of SP3 until you mentioned it. I am now investigating this and your other suggestions. I will report back when I know more.

 

I was able to resolve missing png files; look here, probably best to read from the last post up.

W/ respect to download purchase, I'd definitely recommend getting the disk as a back up. Was this a recent purchase? Perhaps customer service will let you buy it for the price available at the time you downloaded it. I will say that when EMC 10 is up and running (... and lots of people get to that point), its a great program w/ lots of hidden bonuses. agreement5.gif

Thanks for the tip. I am looking into your suggestion and those of another member. I have been using Roxio products for a long time and I hope I can resolve these problems.

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