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Firmware Up To Date................how To


grego137

Question

When people have problems with crashes, hang ups, burning issues error reports, while working on their project,

I read allot of people reccomending to make sure your firmware is current and up to date.

 

Im learning here so bear with me,

 

How do you go about this?

does this mean contacting who made your video driver?

contacting who made your computer?

 

This is the info on my computer build sheet:

128mb ATI Hyper Memory PCI-Express x16 (DVI/VGA/TV out) Radeon X300SE

160GB Seriel ATA Hard Drive (7200rpm)

 

My driver is a ATI x300 SE was was part of my package on my Dell Dimention E510.

So I contacted ATI (aka AMD) and told them I want to make sure my firmware is up to date etc......

 

They had no idea what I was refering to, they said you cant. its part of your hardware???.......

 

this is my driver ID : HL-DT-ST DVD + - RW GW A4164B - D108 (is there any way to tell if this is 'up to date')

 

Is each brand of driver different as far as firmware updates...............some you're able to update and some you're not?

or am I missing the whole picture here

 

Any insight would be greatly appreciated.

 

 

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8 answers to this question

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You need to contact Dell for these updates (if they have any). When you get a Dell, you're given a service tag number which you can input on their website and get all the info about your specific system then see if there are any updated drivers, firmware, etc.

You can also visit the Dell forum for advice.

Don't use other drivers for Dell products as most (all?) are proprietary hardware and the same drivers from the manufacturer may or may not work.

While some say if it ain't broke, don't fix it, I personally update video drivers and dvd drive firmware regularly.

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Any insight would be greatly appreciated.

 

grego137,

 

didn't we discuss your OEM only drive in this post ten days ago?

 

http://forums.support.roxio.com/index.php?...st&p=202452

 

You can also visit the Dell forum for advice.

Don't use other drivers for Dell products as most (all?) are proprietary hardware and the same drivers from the manufacturer may or may not work.

 

Dell, they've constantly reduced the quality of their product, they had to make everything proprietary, fiddle with all the software to make it a Dell version, and they have put pile of dog crap drives in their machines forever!

 

 

Sorry Paul, I couldn't take it anymore. :lol:

 

cd

 

 

 

 

 

 

 

 

 

 

 

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grego137,

 

didn't we discuss your OEM only drive in this post ten days ago?

 

 

yes we did, thats when you told me you thought it was a LG drive......................and after delving (is that even a word?) further I did find out it is an ATI product.

 

anyway guys, thanks for all the help, insights and advice

I really appreciate it.

 

 

I will contact Dwell and see if there are any updates for this firmware.

 

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grego137,

 

didn't we discuss your OEM only drive in this post ten days ago?

 

http://forums.support.roxio.com/index.php?...st&p=202452

 

 

 

Dell, they've constantly reduced the quality of their product, they had to make everything proprietary, fiddle with all the software to make it a Dell version, and they have put pile of dog crap drives in their machines forever!

 

 

Sorry Paul, I couldn't take it anymore. :lol:

 

cd

You basically said what I left between the lines but did it with a touch of Hollywood!

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I will contact Dwell and see if there are any updates for this firmware.

 

You update the video card/chip with new drivers; you update the DVD burner with new firmware.

 

You can uninstall the drivers for your video card or chip if you make a mistake.

 

Usually you make a small door stop if you make a mistake updating the firmware of a burner.

 

I update the video card/chip frequently (when updates are available); I can but never do update the firmware because unless you computer is older or there is a major bug in the burner, it is not as necessary.

 

If you want to try to update the firmware on a burner, go out and buy a new one and keep it in a box. Update the firmware on the old one and if you do it correctly, you can return the new one. If you make a mistake, well --- you have the replacement part.

 

In summary, unless you are having problems with the burner, don't touch it.

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In summary, unless you are having problems with the burner, don't touch it.

 

Example of how to update firmware for a burner (from Dell). Since I don;t know what your computer is I don't know what firmware you'll need. Read this just to get an example of what it entails. If you can follow it and feel comfortable then you can try it.

 

Criticality

 

Optional Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.

 

 

Additional Information

 

No information available.

 

 

Important Information

 

The update will create a bootable diskette that must be used under DOS

(not under Windowed DOS box). This flash will update the drive's firmware

to deleted. You must remove the floppy disc and reboot the system before using the drive.

 

If the firmware reflash fails ( e.g., system hangs, etc. ), reboot the

system and try again.

 

 

Fixes and Enhancements

 

This firmware adds the following:

 

1.deleted

 

Installation Instructions

 

 

--------------------------------------------------------------------------------

 

Floppy Disk Boot to Disk for deleted.exe

 

Download

 

1. Click Download Now, to download the file.

2. When the File Download window appears, click Save (Windows XP users will click Save) this program to disk and click OK. The Save In:

window appears.

3. From the Save In: field, click the down arrow then click to

select Desktop and click Save. The file will download to your desktop.

4. If the Download Complete window appears, click Close. The file

icon appears on your desktop.

 

Hard Drive Floppy Disk Creation

 

1. Get 1 blank, formatted floppy disks.

2. Double-click the new icon (it looks like a floppy diskette) on

the desktop. The Self-Extractor window appears.

3. Click Setup. An black MS-DOS window appears with a message

indicating that you need 1 floppy diskettes.

4. Press the [ENTER] key.

A message appears prompting you to insert a blank floppy diskette.

5. Insert a floppy disk into the floppy disk drive.

6. Press the [ENTER] key. A message appears indicating that all

data on the disk will be erased.

7. Press the [y] key and then press the [ENTER] key.

The files are copied to the floppy diskette. If the procedure requires

more than one diskette, repeat steps 5 – 7 until you reach the end of the diskette set.

8. After all the files have been copied to the last floppy disk,

press the [ENTER] key and the MS-DOS window closes.

 

Install

 

1. Insert the first (or the only) disk of the set into the Floppy

drive.

2. Click Start, click Shutdown, click Restart, and then click OK.

Windows XP Users need only click restart.

3. Follow the on-screen instructions.

 

 

 

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sknis,

 

where and for what drive did you get those firmware upgrade instructions?

 

Here is his drive. if he has a Dell E510. The Drive he identified in the other post.

 

Product Model: Dimension 5150/E510

 

HLDS GWA-4164B HH 16X DVD+/-RW

 

Firmware

 

Release Title: Removable Storage: HLDS GWA-4164B HH 16X DVD+/-RW, Firmware, Multi OS, Multi Language, Multi System, v.E113, A04

Release Date: 7/19/2006

Criticality: Optional

Description: Windows Based Firmware Flash Utility update for GWA-4164B HH 16X DVD+/-RW Drive.

 

By downloading, you accept the terms of the Dell Software License Agreement.

 

File Name File Size Download Time (56K) File Format

E113.ZIP 779 KB 1.8 min Hard-Drive

Download Now

In Your Downloads List

FTP Download

 

 

 

Other Versions

 

 

Criticality

 

Optional Dell recommends the customer review specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment.

 

 

Additional Information

 

No information available.

 

 

Important Information

 

This is a Windows Based Firmware Flash Utility.

 

Administrative rights may be required on your system for this utility to work

 

 

Fixes and Enhancements

 

This firmware resolves a boot issue with the HLDS GWA-4164B HH 16X DVD+/-RW Drive and Dell Resource CD.

 

Installation Instructions

 

 

--------------------------------------------------------------------------------

Custom Instructions for E113.ZIP:

 

Down load flash utility onto system hard disk drive.

 

Double click on flash utility.

 

Click on update up to begin flash process.

 

Wait until flash process is complete.

 

Click on OK.

 

Reboot system.

 

 

--------------------------------------------------------------------------------

 

I looked at your firmware above it supports 20 DL +R media ID's.

DVD+R9 supported media types: 20

------------------------------------------

CMC MAG D01 4x,2.4x

CMC MAG D01 6x,4x,2.4x

DEFAULT1 6 4x,2.4x

DEFAULT2 P4 2.4x

DEFAULT4 4x,2.4x

DEFAULT6 4x,2.4x

DEFAULT8 4x,2.4x

MKM 001 4x,2.4x This is a Verbatim Disc.

MKM 001 6x,4x,2.4x This is a Verbatim Disc.

MKM 002 4x,2.4x This is a Verbatim Disc.

MKM 003 8x,4x,2.4x This is a Verbatim Disc.

PHILIPS CD2 4x,2.4x

PHILIPS CD2 6x,4x,2.4x

PHILIPS PD2 2.4x

PRODISC D01 4x,2.4x

RICOHJPN D00 2.4x

RICOHJPN D00 6x,4x,2.4x

RICOHJPN D01 4x,2.4x

RITEK D01 4x,2.4x

RITEK D01 6x,4x,2.4x

 

cd

 

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sknis,

 

where and for what drive did you get those firmware upgrade instructions?

 

Randomly chosen from the Dell site (probably an old burner). :rolleyes: I must have missed the information in the signature Looks like they made it easier. I was trying to encourage the OP to be careful in flashing new firmware and strongly suggesting that unless it is needed, then to think twice before attempting it.

 

 

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