Toast 9 Crashes When Burning From Eyetv

[kpm106]

I use Toast 9.0.2 on a 2GHz Core 2 Duo Mac Mini running MacOS X 10.5.2 with 2Gb RAM. I have a LaCie LightScribe DVD/CD burner attached via Firewire. I try to burn a DVD with recordings from EyeTV v3.0.2. Toast crashes with the following:

 

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000009791b79c

Crashed Thread: 0

This happens approximately in 2 out of three attempts to burn the DVD. It doesn't matter if I'm trying to burn a DVD using the internal DVD to the Mini or to the LaCie drive.

 

I'm exporting files from EyeTV to Toast by selecting the recordings and clicking the Toast icon. I edit a little bit of the information that EyeTV exports (titles, etc.) in Toast. I then burn the DVD. It fails when the Finder pops up a window saying that I've inserted a blank DVD. Sometimes this failure occurs when multiplexing the video, sometimes it fails when Toast is in the middle of burning the DVD (usually sometime during the first 25%).

 

Additionally... I tried to save the DVD to a disk image instead of burning it to a DVD (trying to make a *.toast file, to try to work around the problem) and it crashed again, while writing the *.toast file with

 

Date/Time: 2008-05-19 12:53:06.983 -0600

OS Version: Mac OS X 10.5.2 (9C7010)

Report Version: 6

 

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000041000014

Crashed Thread: 0

 

Anyone else having these difficulties? Anyone have any suggestions?

 

Kevin

 

[Leif]

Did you mean EyeTV 3.0.2?

Yes, I use 3.02 - sorry....

 

Leif

[kpm106]

Try burning to an image file rather then directly to the burner. This will help identify where to focus troubleshooting.

 

Thanks for your reply. I tried that (creating a .toast file) and Toast crashed, as follows:

 

Date/Time: 2008-05-19 12:53:06.983 -0600

OS Version: Mac OS X 10.5.2 (9C7010)

Report Version: 6

 

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000041000014

Crashed Thread: 0

It was about 15% into creating the .toast file when it crashed.

 

Also, prior to attempting to create the .toast file, I tried both DVD burners and got the same type of error.

 

Any suggestions?

[tsantee]

It is possible that the EyeTV file has some kind of defect such as dropped frames which is triggering the crash. These won't be noticeable when playing the video but Toast will notice and be ungraceful about it. Something to try as a workaround is to use the Export in EyeTV application to save the video as elementary streams (separate video and audio files). Then drag the resulting .m2v file into the Toast Video window. Toast should find the matching audio file on its own but if not will ask you to locate it. See if that works. Also, be sure to use the Toast's custom encoder settings and choose Never Re-encode.

[Leif]

Hi,

 

I have the same here on my machine. Using Toast 9 and EyeTv 2.02 on a Mac Pro. Toast is mostly crashing when trying to burn a DVD. Normally during the multiplex part (so the DVD is still ok). Also exporting as mpeg stream doesn't help, as well as burning as image. Never the less sometimes it works and now it works also after exporting for Toast in the EyeTv menu... Never had so much trouble with another version of Toast. Hope there will be an update that fixes all the Toast/EyeTV issue soon...

 

Regards, Leif

 

 

 

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000081db7b04

Crashed Thread: 10

 

[tsantee]

Hi,

 

I have the same here on my machine. Using Toast 9 and EyeTv 2.02 on a Mac Pro.

Did you mean EyeTV 3.0.2?

 

[patatrox]

Is this specific to certain EyeTV recordings?

[kpm106]

Is this specific to certain EyeTV recordings?

 

No, it isn't specific to certain EyeTV recordings. I've had this problem with three sets of files recorded by EyeTV. These problems have been going on for about two weeks now (hmmmm, started when I upgraded to Toast 9.0.2??). Usually, after two or three tries (and wasted DVDs), I get the files burned like I need 'em.

 

I just managed to create a .toast file of the DVD I was trying to create. I did select the custom encoder setting "Never Re-Encode" which is something I've never done before. (Thanks for the suggestion!) Double-clicking on the .toast file brought up DVD Player and the four edited TV shows recorded by EyeTV were there. I'm trying to burn the .toast file to DVD now.

 

IMHO, I think what I have is some type of intermittent problem with Toast 9.0.2. I know, these are the hardest kinds of problems to diagnose. I'll keep on trying things until I hit on something that always fails.

 

Kevin

--

Mac user since '87

Toast user since, um, when did my first Mac have a CD burner?

[John at Roxio]

Try burning to an image file rather then directly to the burner. This will help identify where to focus troubleshooting.