em kay Posted May 26, 2008 Report Share Posted May 26, 2008 Hello I'm hoping to find some help as others have here. I'm getting the "no supported DVD-recorders were detected on your system" error when trying to write data files to my Sony DVD R/RW drive. I'm running Windows XP, Roxio Easy CD Creator v.5.3.5.10. The Device Manager screen shows the drive in question as: SONY DVD RW DRU-810A USB Device details shows device instance id: USBSTOR\CDROM&VEN_SONY&PROD_DVD_RW_DRU-810A&REV_1.0D\00042222200000052663&0 Hardware Ids shows: USBSTOR\CdRomSONY___DVD_RW_DRU-810A_1.0d and then a few others Any help appreciated! mk Link to comment Share on other sites More sharing options...
Brendon Posted May 26, 2008 Report Share Posted May 26, 2008 Hello MK, I don't know where you got those IDs from. The best place to get them is from Windows' Device Manager. -Right-click on My Computer > Properties > Hardware > Device Manager, and click on the + alongside the DVD/CDROM icon to expand the entry and display the Drive IDs of your optical drives. I think the ID for your drive will be SONY DVD RW DRU-810A. That's what I'm basing the following instructions on, anyway, Make sure your ECDC 5.3.5.10 is updated with the 535V drive Up patch, then run REGEDIT. (1) Press Ctrl-F (find) and search the registry for device001. When you find it, it should be displaying an entry for a GENERIC FREECOM48H drive (2) double-click device001, and an edit box should open with the entry for the Freecom drive highlighted in blue (3) paste the following line in to replace the Freecom entry SONY DVD RW DRU-810A,SONY,DVD RW DRU-810A,DVD+-R/RW,cdrmmc.drv,178,,9 (4) Click OK to complete the edit, and then get out of the registry editor If all goes well, Easy CD Creator and Disc Copier should now recognize your DRU-810A. Direct CD won't, but that's no loss. Be aware that ECDC5 is old, and won't support all the capabilities of your newer drive. Please let me know how it goes. Regards, Brendon Link to comment Share on other sites More sharing options...
em kay Posted May 27, 2008 Author Report Share Posted May 27, 2008 Thank you Brendon, but still no joy. I get the same error. EZCDC seems to only see my drive as a CD, not a DVD. I downloaded the "Drive Update for Easy CD Creator Platinum 5.3.5.10v" and now have version 5.3.5.10v running. Is this the 535V drive up patch you refer to? I followed your regedit instructions, but used the complete name I saw in my window's device manager. So, here's the line I pasted, per your instructions: SONY DVD RW DRU-810A USB Device,SONY,DVD RW DRU-810A USB Device,DVD+-R/RW,cdrmmc.drv,178,,9 Am I missing something? Thanks so much for your help! mk Hello MK, I don't know where you got those IDs from. The best place to get them is from Windows' Device Manager. -Right-click on My Computer > Properties > Hardware > Device Manager, and click on the + alongside the DVD/CDROM icon to expand the entry and display the Drive IDs of your optical drives. I think the ID for your drive will be SONY DVD RW DRU-810A. That's what I'm basing the following instructions on, anyway, Make sure your ECDC 5.3.5.10 is updated with the 535V drive Up patch, then run REGEDIT. (1) Press Ctrl-F (find) and search the registry for device001. When you find it, it should be displaying an entry for a GENERIC FREECOM48H drive (2) double-click device001, and an edit box should open with the entry for the Freecom drive highlighted in blue (3) paste the following line in to replace the Freecom entry SONY DVD RW DRU-810A,SONY,DVD RW DRU-810A,DVD+-R/RW,cdrmmc.drv,178,,9 (4) Click OK to complete the edit, and then get out of the registry editor If all goes well, Easy CD Creator and Disc Copier should now recognize your DRU-810A. Direct CD won't, but that's no loss. Be aware that ECDC5 is old, and won't support all the capabilities of your newer drive. Please let me know how it goes. Regards, Brendon Link to comment Share on other sites More sharing options...
Brendon Posted May 27, 2008 Report Share Posted May 27, 2008 I followed your regedit instructions, but used the complete name I saw in my window's device manager. So, here's the line I pasted, per your instructions: SONY DVD RW DRU-810A USB Device,SONY,DVD RW DRU-810A USB Device,DVD+-R/RW,cdrmmc.drv,178,,9 I'd suggest you use the line I prepared. As I said, I'm not sure where you got that stuff about the USB Device, but I suspect it's not from THIS part of Device Manager Regards, Brendon Link to comment Share on other sites More sharing options...
Guest ml Posted May 28, 2008 Report Share Posted May 28, 2008 As I said, I'm not sure where you got that stuff about the USB Device, but I suspect it's not from THIS part of Device Manager If it's showing up as a USB device, then obviously something is wrong with the installation. First, make certain that you've installed the 'drivers' on the CD that came with the drive. Then there is a firmware update for that burner available from Sony here: http://sony.storagesupport.com/node/839 Link to comment Share on other sites More sharing options...
em kay Posted May 28, 2008 Author Report Share Posted May 28, 2008 Brendon, thanks again. Yes, the graphic you show is exactly where I looked for and found the name of the device, so I thought I should use exactly what I saw there. I can try your suggestion, but I also see ml's note below. I have this DVD drive inserted into a Belkin housing (I'm sure there's a better technical term, sorry) that then connects to the computer via USB. I have not installed any drivers. Sounds like I should poke around sony's site and look for drivers and the firmware update ml mentions? ML, thank you. I'm not very tech savvy these days, my hard drive is near full, and a friend gave me the DVD drive to help me unload some data and backup. Definitely appreciate the guidance. mk I'd suggest you use the line I prepared. As I said, I'm not sure where you got that stuff about the USB Device, but I suspect it's not from THIS part of Device Manager Regards, Brendon Link to comment Share on other sites More sharing options...
Brendon Posted May 28, 2008 Report Share Posted May 28, 2008 Brendon, thanks again. Yes, the graphic you show is exactly where I looked for and found the name of the device, so I thought I should use exactly what I saw there. I can try your suggestion, but I also see ml's note below. Try the suggested line. and report back, if you would please. Brendon Link to comment Share on other sites More sharing options...
cdanteek Posted May 28, 2008 Report Share Posted May 28, 2008 I've heard of another XP machine named BEAST, around here... cd Link to comment Share on other sites More sharing options...
Guest ml Posted May 28, 2008 Report Share Posted May 28, 2008 Try the suggested line. and report back, if you would please. Brendon Brendon, I don't know a lot about registry entries. Would the drive installed in a case and connected via a USB port have the entry in the same area of the registry? mk, Sony has a diagnostic tool to help you find problems with the drive. You can find that and the drivers for your model here: http://sony.storagesupport.com/product/121#drivers I'm not suggesting that you don't follow Brendon's suggestion. He's definitely more knowledgeable than I when it comes to hardware. Since you don't know much about computers, you need to know that Windows doesn't automatically install the proper 'drivers' for your DVD drive. Normally, you normally install the drive, then install the 'drivers' that come on a CD with the DVD drive. Sony has the 'drivers' for your drive on the link above. Usually you have to restart your computer after you install the 'driver' They give internal drivers only on that site, but you can try them and see if they work. If there are problems or the drive needs updates to recognize newer brands of DVDs, the manufacturer will issue a 'firmware' update that you download and install on your computer. Sony also has a diagnostic tool that will help you see if the drive is still 'healthy' What you need to do for Brendon is to take his instructions step by step and let him know what you see at each step and report back here. Thanks. Link to comment Share on other sites More sharing options...
em kay Posted May 28, 2008 Author Report Share Posted May 28, 2008 Brendon...thank you! I've successfully burned a few DVDs. I really appreciate your great, timely help. I owe you a beer! mk Try the suggested line. and report back, if you would please. Brendon Link to comment Share on other sites More sharing options...
Brendon Posted May 28, 2008 Report Share Posted May 28, 2008 No problems, it's what I'm here for. Brendon Brendon, I don't know a lot about registry entries. Would the drive installed in a case and connected via a USB port have the entry in the same area of the registry? Hi ML, Yes it does. Since you don't know much about computers, you need to know that Windows doesn't automatically install the proper 'drivers' for your DVD drive. Normally, you normally install the drive, then install the 'drivers' that come on a CD with the DVD drive. Sony has the 'drivers' for your drive on the link above. Usually you have to restart your computer after you install the 'driver' They give internal drivers only on that site, but you can try them and see if they work. With respect, you will normally only require special drivers for external drives, and even then only for the odd-ball external caddies in most cases. The drivers Windows installs are perfectly adequate for internal drives, and XP will happily handle most external caddies. Even when writing, Creator uses only one driver for all drives, although the recognition entries supply different parameters to that driver. Best regards, Brendon Link to comment Share on other sites More sharing options...
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