I recently used the roxio easy media creator9 feature for the backup mypc version 7. Got 4 disks burned, 3 dvd and 1 cd. I reformatted my computer to return it to factory settings and reinstalled roxio emc9. After I used the restore feature from the backup program, I could not access my documents or settings. I keep getting an "access denied" message. I need help! I have lots of documents and digital pictures i can't replace. How can i get my information off the disk without losing access to my computer?
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blueparadise
I recently used the roxio easy media creator9 feature for the backup mypc version 7. Got 4 disks burned, 3 dvd and 1 cd. I reformatted my computer to return it to factory settings and reinstalled roxio emc9. After I used the restore feature from the backup program, I could not access my documents or settings. I keep getting an "access denied" message. I need help! I have lots of documents and digital pictures i can't replace. How can i get my information off the disk without losing access to my computer?
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