My last PhotoShow that I created for a school project contained about 350 pics with clip art, text, and music. After burning the DVD, I played the disk on the TV. About one-fourth through the presentation the music stopped, yet the pics continued. This also happened last year, so the advice from the customer service people was to change the song, The First Noel, to another choice. With that done, the show continued, yet the show paused once again. The song was changed as suggested, which then created a successful DVD with the majority of the DVD's burning in the correct manner. Some though would pause the music and the pic, yet after about 30 seconds start-up again.
Since no one in the customer service department will respond to my question even though I have a so called "ticket" number...
has the problem of one song working over another happened to anyone else? If so, then how do you know which songs to use? The program even was reinstalled which did not seem to matter one way or another.
My last PhotoShow that I created for a school project contained about 350 pics with clip art, text, and music. After burning the DVD, I played the disk on the TV. About one-fourth through the presentation the music stopped, yet the pics continued. This also happened last year, so the advice from the customer service people was to change the song, The First Noel, to another choice. With that done, the show continued, yet the show paused once again. The song was changed as suggested, which then created a successful DVD with the majority of the DVD's burning in the correct manner. Some though would pause the music and the pic, yet after about 30 seconds start-up again.
Since no one in the customer service department will respond to my question even though I have a so called "ticket" number...
has the problem of one song working over another happened to anyone else? If so, then how do you know which songs to use? The program even was reinstalled which did not seem to matter one way or another.
Any suggestions???
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