Dali1020 Posted June 24, 2008 Report Share Posted June 24, 2008 Hi Guys, got a prob new to this software so go easy on me! When i try to convert a video from or to divx, copy & convert hangs at 0% the encoding box pops up and just stalls at 0%, running Viata home on a Dell with a nvidia 8800 gtx cheers Link to comment Share on other sites More sharing options...
John at Roxio Posted June 25, 2008 Report Share Posted June 25, 2008 The first thing I would recommend is updated video drivers. Also sometimes the problem may lie with the file you are trying to convert. Have you tried multiple files? Link to comment Share on other sites More sharing options...
Dali1020 Posted June 25, 2008 Author Report Share Posted June 25, 2008 Hi John thanks for the reply `ive updated the video drivers and have tried verious files (AVI to divx, divx to dvd,dvd to W/media) but still no joy, also tried another fresh install so i`m stuck at the moment don`t really want to phone support from the UK it`s £1 a min ($2 A MIN)`any other tips cheers Link to comment Share on other sites More sharing options...
John at Roxio Posted June 25, 2008 Report Share Posted June 25, 2008 Try switching the encoder over from hardware (if that is how it is set) to software and see if that makes any difference. Link to comment Share on other sites More sharing options...
Dali1020 Posted June 25, 2008 Author Report Share Posted June 25, 2008 not sure how to switch from hardware to software sorry Link to comment Share on other sites More sharing options...
ogdens Posted June 25, 2008 Report Share Posted June 25, 2008 not sure how to switch from hardware to software sorry Run MyDVD Click TOOLS / Options .... make your choice here. Link to comment Share on other sites More sharing options...
Dali1020 Posted June 25, 2008 Author Report Share Posted June 25, 2008 i seem to have some movement ,looks like i`ve got a file being converted at the moment, thanks for your help will post results when it`s finished cheers again dali1020 Link to comment Share on other sites More sharing options...
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Dali1020
Hi Guys, got a prob new to this software so go easy on me! When i try to convert a video from or to divx, copy & convert hangs at 0% the encoding box pops up and just stalls at 0%, running Viata home on a Dell with a nvidia 8800 gtx cheers
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